Детмир
Address
Business hours
Open until 9:00 PM
Directions
Vakzalnaja
239 m
Ĺva Talstoha
61 m
45 reviews
June 11
I do not recommend the store to visit! The store strongly resembles a wholesale warehouse, a lot of boxes and various unpacked products are in the places of approach to the goods, everything is barricaded, as a result of which it is difficult to approach the shelves with toys and other products! Sellers are in a state of mild "hibernation", do not understand what they want from them, disorientate where the product is located, or say that there is no such product at all, but, lo and behold, it stands in a completely different place! There are a lot of consultants hanging around , but during my two-hour stay in the store, no one came up to me and offered help. It's a separate story if you need to pick up an online order in this store! It was June 8, two hours before the store closed. There was an incomprehensible queue at the checkout, murmuring dissatisfied exclamations about the denial of service on cards and the lack of Internet. Forty minutes before closing, I also came to the cashier and heard the parable of the staff about the non-working cashier, the lack of Internet and, therefore, discounts on the promo code cannot be applied, but they can only serve for cash! But we were offered to wait, maybe everything will work! But no, we waited until closing time and went home without much slurping.... We were offered to try our luck by coming back to the store tomorrow!!!! A sad story.... After such a "super maintenance", I will bypass this store! Although the network itself is not bad, there are toys, for example Chico and others, which in this network cost a lot of real money and are much cheaper than other sellers! And the stores of this chain differ in the level of customer service. We were on Dzerzhinsky Ave.- we liked everything: both the service and the order with the goods! But I do not recommend visiting Detmir in Minsk City.
See original · Русский
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September 13
I've been to this store more than once, everything was always fine, but today for the first time my husband came to pick up an online order, not me. I don't know what kind of employees they were today, but my husband was extremely unhappy.
Firstly, he asked for help to search for goods in the online ordering sector twice from different employees and, without looking up from his phone, he was sent to look for himself, although they could have already helped. Secondly, the amount of payment turned out to be more than when registering in the application, it was lucky that there was not much difference, but the husband clarified why the price went higher if there was less in the order and the cashier said: "why didn't you warn right away?" I'm sorry, but about what? About the price as in the online store, so I did not collect the order from the shelves myself, but took the pre-placed order.
Have a conversation with the employees, please, because you don't want to solve this issue with dissatisfaction next time!
See original · Русский
August 24
The staff leaves much to be desired. Seeking advice about a product that is sold there is regarded as a violation of "personal space", information can be obtained far from the first time, besides, sellers' consultations contradict each other. Not all the goods are displayed in the store window, although the website indicates that it is there.
See original · Русский