M. Audio
Address
Contacts
+375 33 382-05-05
Show phone
Business hours
Open until 7:00 PM
Directions
Ploshcha Jakuba Kolasa
820 m
Kuĺman
174 m
Features
Credit card payment
Parking
Pickup points
Delivery
Promotions:discounts, promotions, special offers
Payment method:discount system, postpay, cash, payment by card, electronic money, bank transfer, installment, cashless payment, online, payment by credit card
Kinds of electronics:audio equipment, home theater, video equipment, bluetooth speaker, smart watch
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31 review
December 29, 2024
I wanted to buy a headphone amplifier, well, yes, I thought it was a simple task nowadays. Anyway. I called more than once, but I didn't get through; although it was a working day on the website, they were either reset or not answered. I left a request on the website through the "buy in one click" button - silence ... no response, no greetings, well, it's not needed anymore, I waited half a day - not even a hint of a call (actually, because of this attitude, you lose customers). As a result, I had to quickly search the Internet in search of at least someone, and, fortunately, I found another store, and, surprisingly, I got through - the order was placed and picked up within an hour (suddenly, and so you can work).
THE VERDICT
Customer orientation is zero.
An almost disrupted holiday, torn nerves. Wasted time.
So much for the service in 2024.
P.S.
I rarely give bad grades.
It's the first time I've scored one star, but I think it's well deserved!
See original · Русский
1
January 6
I ordered headphones, I received an email confirming the order, but no one called me from the store, even two days later, my order was simply ignored, I bought headphones from another store, I am satisfied with their services, and this one receives an honorable 1*
See original · Русский
July 31, 2024
I tried to call them for an hour and a half yesterday. I wanted to order headphones.
And what did you think... At first they did not pick up the phone, although they called both listed on the site. And then they started throwing it off altogether...
well, I think they're probably very busy. They don't care about customers.
I thought at least they would call back, ask what I called, maybe what I wanted) So no... I didn't wait.
By the way, your website says:
We strive to be able to say, “Wow! This is a service, I will buy only here.”
My conclusion: And this is a service???
I will buy, but not here!
See original · Русский
3