The staff is wonderful. Very responsive. Beautiful SPA area and swimming pool. Room cleaning is good, but you have to ask for small things: they forget to leave the pasta, tea spoons, etc.
The hotel itself is already in need of repair, the fittings are self-falling, it is very draughty from under the door in the cottages. I want to say separately about the kitchen for breakfast: it's just terrible! It is very poor and not tasty. For those who follow KBZHU, there is nothing to eat. There is not a single national dish, the choice of dishes is very limited. Very hard-boiled eggs, sausages, porridge with milk, powdered omelette and that's it. There are no fish at all. It doesn't look like five stars at all. But there are simply no other options for living yet.
The hotel is comfortable, the room is cozy, everything is there, the staff is polite. The hotel has a large gym, a swimming pool, and a Jacuzzi. In the hotel restaurant, there was a buffet breakfast, at lunch and in the evening we ate elsewhere, and everything is as in ordinary restaurants, everything is on the menu. I recommend visiting
It's a very beautiful setting.
The staff in the rooms is a great person, both women and boys, with a full-fledged relaxation area and a great family atmosphere.
We will visit it again.
Special thanks to all the staff.
A wonderful place! There is a cable car nearby with excellent long and gentle trails. The hotel has everything for a comfortable stay: a restaurant, a swimming pool, a sauna, a hammam.
The hotel is nice, but there is little light in the rooms. A large swimming pool, a hot spa, a good Finnish sauna, but the Turkish bath is constantly cold. The buffet is very tasty tomorrow, But for lunch and dinner it is better to go to the Caucasian captive or khinkalnaya. The menu is carried for a very long time, the prices are high and not tasty. It is better to pay at the hotel right away, otherwise a huge bill will arrive later for no one knows what. Take your walkie-talkies with you very conveniently on the slope.
I liked the hotel. Clean, cozy. He lived in the main building. Take a room with a view of the church. Swimming pool with sauna. Gym. The breakfasts are delicious and quite varied. Lunch and dinner can be ordered in the room.
A great hotel, but there is a chance to get into an "underground" room where the windows are at the asphalt level! We changed it with an additional fee to a specific number. The restaurant in the hotel is not bad, but there is a better one nearby, for example Khinkali Tumanyan.
EVERYTHING is wonderful and EVERYONE is wonderful.
We are grateful to all the hotel staff for the warm and friendly welcome!
Many thanks to our guide Andranik for his professionalism, excellent organization of excursions, first-class service (the trips took place in a comfortable jeep) and very interesting information. He impressed us with his sincerity, gallantry, beauty and charm, and most importantly with his love for his homeland and its history.
The time spent with the guide Andranik made our acquaintance with Armenia unforgettable.
August 22, 2022
The best hotel in this city, the staff is friendly, the breakfast is also great, the pool is awesome, there are almost no people in the pool! We have already been to this hotel twice, there will be an opportunity, we will come back again!
A nice hotel with wonderful delicious breakfasts. There is a spa area with a swimming pool, two restaurants, Polite, always ready to help staff. There is an ATM and currency exchange on the 1st floor.
We rested at this hotel recently, for 10 days. After a long journey and flight, we arrived at the hotel at 7 a.m. before check-in. They promised to check in early for a certain surcharge, but this never happened. For 5 hours, we had to spend time with a minor child in the lobby on sofas in full view of all vacationers, while the hotel staff was inactive. Surprisingly, the 5-star hotel, as he claims, did not have a room for temporary accommodation of guests. Breakfasts are monotonous throughout the rest, there is no walking area, there is not a single bench to relax on site, the Internet constantly freezes. Of the advantages:clean everywhere, comfortable beds, great pool and Jacuzzi.
Poor service, cheap Chinese shampoos that started the allergy.They didn't give me a toothbrush and toothpaste even after asking.
And for such service, that is, the absence of it, sky-high prices
The hotel is good for relaxation, there is a Jacuzzi pool and they are closed, there is a gym, the food is delicious, the first minus is that there is only breakfast, rest in the mountains is cool, only you have to go up and down the mountains a lot.
A pretty good place to relax, there is a good gym (of course, it does not pull to the level of a real rocking chair), a dry steam room, a hammam, a swimming pool, everything is clean. The staff is very polite and attentive.
The best hotel in Tsakhkadzor. It's getting worse in the neighborhood. The staff is very polite, helpful, and hospitable. The condition of the deluxe furniture requires repair, but none of the staff is interested in it. Shampoos and gels in the room are low-grade. Room cleaning is poor, regardless of the tip amount. The breakfasts and dinners included in the price are monotonous, but of good quality. In the only restaurant, the cuisine is good, the products are fresh, they cook with a soul, and around the clock! Children have nothing to do, there is no animation.
All the disadvantages of the hotel are compensated by the wonderful, hospitable people of Armenia!
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Ксения Митюшкина
Level 7 Local Expert
May 22, 2023
In general, it differs from the pictures that are on the Internet, they settled in a suite in a cottage, the room is very pleasant with a beautiful balcony and mountain views, but there are a lot of nuances in the form of cracks on the sink / plaster, tiles on the street, etc. The shady playground is in very poor condition, they waited for the puddles to dry out after the rain, because everything is in the pits, they gave a stripped ball, which it was impossible to play with. The pool is large, but the saunas are separate, unfortunately, It is not very comfortable in this space. There is not a very large selection for Breakfast, but it is delicious (I liked the pastries). I was a little confused that only a few cottages are residential, the rest are unfinished (but apparently this is the norm for Tsakhadzor and Armenia)
In general, the hotel is clearly not five stars, maximum 3.
The staff is very pleasant.
The comfortable hotel was there for the first time, we really liked it and had a great rest. We had an exomassage meeting there 👍 if you are interested , please contact 🙏
The hotel is great. The pool is magnificent. Cleaning may be lame, but it doesn't matter. And that's what concerns food.... Everything is bad. I am silent about the friendliness of at least someone from the restaurant department. Ordering an omelette for breakfast is a huge favor. You can have dinner only God willing with two dishes from the menu category. In the year 22, this was not felt. Spoils the whole wonderful experience of the hotel!
We were in the pool-it was beautiful, clean, bright, the baths were comfortable. The restaurant is magical. The portions are incredible, very tasty, the waiters are polite and pleasant.
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dinarg495
Level 8 Local Expert
March 19, 2024
Nice hotel!
Excellent service!
The kitchen is just great, the food is very tasty.
A great pool with a hammam!
The hotel is clearly tired, It's definitely not 5 stars. The food is monotonous with no choice by the day. We had time for soup only 1 time. The staff is friendly and friendly. The room was cleaned regularly.
Not a bad hotel and parking and breakfasts are great. But the service is so-so. We took a cottage and upon arrival, there were dishes with cola and glasses at the door as we arrived, when we moved out, it also stood. There are no toothbrushes in the rooms.
Not bad. But the breakfast is poor, in my opinion. The room is spacious and clean. I liked the pool.
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Виталий Симуткин
Level 11 Local Expert
November 7, 2023
The best hotel in Armenia in general as such, in my opinion. Quality, service, everyone is trying. Dear, but that's not the point now. Everything is fine for Gazprom employees, so I recommend it
Plus:A very quiet, peaceful place. The service is excellent, the staff is friendly, the rooms of the cottage are clean and cozy.The pool and spa area are great!
Minus: the breakfast menu requires changes.I would like to see more national dishes, and variety (sausages, bacon, omelette), honestly, on the fifth day it gets boring. There are no excursions from the hotel, you need to negotiate on your own and here thanks to the wonderful guides https://instagram.com/my2ndfamilystayandtours?utm_source=ig_profile_share&igshid=1atjkzzqbwqrh
Together with them, we visited Lake Sevan, Yerevan, and even got to the Tolma festival! All the staff were friendly, friendly, and by the way, the cars are quite comfortable.If you need excursions in Armenia, then this is a worthy choice!
Good afternoon!
We had a rest in early December 2019.
The hotel is located in a very picturesque and cozy place. A huge advantage is the silence and the freshest mountain air. There is a beautiful ski resort nearby, but the season has just begun, so it was not possible to ride. I really liked the service, starting from booking and ending with the quality of cleaning in the room. I would especially like to express my appreciation and gratitude to Sonya Bagratyan for her excellent work in terms of hotel reservations and other organizational issues. The staff is helpful, polite and friendly. The cuisine is at a high level, the breakfasts are varied and have a fairly wide range. At dinner, you can also have a very tasty, varied and inexpensive meal. The rooms justify their stated level. It is clean, cozy and comfortable enough. There were no disadvantages. There were some advantages.
We were there in the summer. Excellent hotel, pleasant and helpful staff. It is very good for a family holiday in the mountains. If you drive in winter, it's a long way to the ski lift.
Huge swimming pool, sauna, gym. Cleanliness and comfort in the rooms. Helpful and friendly staff.
In a separate paragraph, I would like to tell you about the guide Mikael, who was recommended to us at the hotel and whose reviews we had already heard from friends before. If you have come not just to change the situation, but also want to get acquainted with the country, with its culture, traditions, cuisine - contact Mikael. You will not regret it, this is a professional in his field, in love with his Homeland and his job!