An amazing hotel. A paradise in the heart of Armenia. Incredibly friendly, highly qualified staff and excellent cuisine. Every day of our stay we couldn't decide whether to explore the sights or once again soak up the SPA and pool. It was very difficult to leave the hotel :)
See original
5
Tatiana
Level 6 Local Expert
August 19, 2023
Clean room, excellent breakfast, not crowded, which is a huge plus)
I liked it very much! Friendly and helpful staff, cleanliness in the rooms, delicious food. There is silence and tranquility around, and the air and climate are just a fairy tale!! Thanks to the staff!!
One minus. There is not enough organization of excursions.
The only drawback is the rooms in the cottages. It is very cold, blowing from the windows, we were saved by air conditioning, heaters. And it is inconvenient to constantly put on outerwear to walk across the street and enter the main building of the hotel, since everything is there-a restaurant, bars, lobbies, a swimming pool, playgrounds, you can even go to the casino through the premises. Otherwise, everything is great.
I stayed at this hotel 2 times. I really liked it. Service at level 5*. Delicious breakfasts and delicious food are prepared in the restaurant. There is a transfer to the ski area.
I was with my family in January. The pool is dirty (probably unwashed for two months), a monotonous menu and a small selection, the women's hammam did not work all the time, the noise in the room (as if the water pours periodically, it is very annoying at night). The room is dark, even with all the lights on. The rooms are smoky (you can smoke everywhere in Armenia, both in the restaurant and in the room, there are no separate smoking areas). In general, an ordinary 4-star hotel.
Pros: friendly staff, room cleaning, transfer to the slope.
Cons: it's cold in the cottage in winter, monotonous breakfasts, there's not much to see. In winter, it is inconvenient to go to the spa from the cottage.
Everything is great!!! Polite staff! It's clear!! but! We need to increase the range of the restaurant and the menu and breakfast!!! And the SPA, for the money that they charge, you need to improve the skills of the staff!