Employees need to explain that if they do not have small money to settle with the buyer, and the buyer does not have a card to pay with the card or there is no change to give without change, then this is the SELLER's problem, not the buyer's. As a last resort, you can apologize by saying something like "I will owe you xx kopecks". I consider it unacceptable to give the change in full without warning. And when asked if you don't have to give out the change, answering "What do you have to do, but we all have to" is also somehow not pretty.
The staff is just terrible, there's no other way to say it, they constantly look at me like I'm going to steal something, but there was a moment I wanted to take hair dye, they told me not to touch it, But HOW CAN I LOOK AT IT DIFFERENTLY!?
I visited the store at the address: Kobrin, Druzhby str. 20. One of the employees showed himself to be incompetent (unfortunately, she left without looking at the last name), I quote the words that she said to her colleague: "do you need this? I don't need it, let them figure it out for themselves." I understand that the buyer is not always right, but in this situation the seller is wrong. I want to remind you that working with customers is also part of her responsibilities!
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Show business's response
SpitFire
Level 19 Local Expert
November 27, 2023
Sweet as Sweet. A large range of products. The staff is polite and always helps if necessary.
In short, a normal little one works, her name is Elena
As a hard worker, it seems to me that she will plow the field herself with a plow.By the way, do you have her contacts?the fact is that the area is overgrown, you need to mow, there is a trimmer.