We came to Minsk for a few days, to walk around the city, to see the sights. I went into the salon to connect the local connection for the duration of my stay. Very competent and intelligent staff (two guys and a girl), quickly arranged everything and helped with the connection. I would like to note the friendliness and sensitive approach to customer requests. There is a pleasant atmosphere in the salon, she left in a good mood. Thank you for your attention to the guests of the city! Good luck to you!
We came to Minsk to see the city and its sights, and we needed a connection. We decided to go to this communication salon, asked about the SIM cards, the young man asked us about the passport and the face changed from a friendly expression to an arrogant one as soon as he found out that we had a Russian passport, he threw something at us on a piece of paper without really explaining anything. Then he communicated in a strange manner, a person of non-traditional orientation. The robot's plate jammed, he began to aggressively offer various goods, but at first he did not react to our calm answers that at the moment we only need SIM cards. He did not answer questions about communication. After that, he generally said that he would not listen to us and would not serve us. This is the first time I 've seen such rudeness .
We were in the salon on the 20th, disgusting service of a young man with foundation on his face (I did not remember the name).
We needed to issue an eSIM, the employee started saying that it was easier to pull out our SIM cards and install new ones, that the eSIM registration would take 40 minutes each. He behaved extremely inappropriately, shouting that the whole queue would curse us and we were making life difficult for everyone. As a result, they spent a maximum of 15 minutes on two SIM cards, and the salon lost at least two customers, because, of course, it's not a thrill to wait more than an hour and this is purely due to misinformation and laziness of the employee.
Also, the employee immediately said that he would not help in any way with the phones and we ourselves would have to press everything (customer orientation).
Also, a very strange method of additional sales was chosen: I told each client that since I was making out SIM cards for you, buy something, help fulfill the plan.