Nls Kazakhstan
37 reviews
October 1
As I see the reviews are winding up.
In fact, they steal equipment. An employee of this company took the equipment, and later we were issued a claim and invoice for it. We paid for it - now, as a business coach, I will talk about your company and such a case
No apologies - the service is disgusting.
See original · Русский
March 23
Application 874027
From Wednesday to Saturday, we solved the problem with the Internet!
I do not advise anyone to write to tech support, even robots have higher IQs! Dumb questions, standard answers. Solutions 0. Based on the experience of past monthly problems, I called support. No one goes by express, but they promised to solve it on Thursday, they promised to come on Thursday 2 times, no one came, they said a global accident, all the repairmen are there! I waited on Friday, similarly.
The operators refer to the Coordinator of the installers - his name is Oleg, apparently no one knows her without a surname!
On Saturday, I also call, and in the end it is forced out that everyone is busy again, and no one will come, BUT at the same time the installers call and say we are going, ok fine.
The guys arrived, they test the media converter, which stands on the street under the roof and no one touched it, I say look for it in the wrong place ...
They go outside, show them the 2nd pillar, I say check the site there, there is a clutch. Well, the guys are literate, they cut the whole cable in the center!!!....Effect 0..
As a result, a new line is pulled from the coupling, measured to the converter, and the desired piece is cut off...But!!! I'm too lazy to carry out the perimeter of the garage, as the old one was lying, and they put another coupling on the corner, a piece of cable in the trash...
And yes, the Internet is working! I hope this review reaches at least someone, and I will mention it separately:
Management: the material was spent uselessly, the guys regretted 5 minutes. Moreover, they cut the cable without breaking, the problem was on the coupling!!
To the Coordinator: special "thanks" to the effect of work on installers, with experience visible!
I do not advise anyone to connect the Internet from this provider! There is no ping, there is no speed after 18:00, there is no support.
The NLS company has long been blown away, terrible service!
See original · Русский
8
March 21
The most terrible service!
Being a monopolist of Internet services in the Grandpark, they can afford to leave the business without communication!!! All trading stops, the equipment does not work and at the same time it is impossible to get through to the support staff!!!! But if you get through, the answer is always simple - problems on the line, we restore!
And who should recover losses due to lost trading???
See original · Русский
4
1
January 3
in general, the Internet does not work stably and poorly. At the same time , the company itself works as absolutely not customer - oriented villains ) . Advice to those who are forced to sign a contract with them - read the contract carefully because they will try to get money from you both within the framework of the contract and outside it, coming up with all sorts of tricks.
See original · Русский
3
1
November 29, 2023
The worst company I had to work with. The office programmer recommended ((( In 3 months three times breakage, ELIMINATE 2 WEEKS!!! But it is impossible to refuse services without losses, 73,000 tenge must be paid compensation (according to the contract, by the way). 17 days a month out of 31 there was no Internet, they decided to terminate the contract, slapped compensation for the connection. When it's NECESSARY, you can't get through to the support service, but when it comes to the payment of NLS compensation, then you will be "cut off the phone". I can't reach the management, I can't get through. There is no one to complain and nowhere to go. I do not recommend, not reliable, not respectable!!!We switched to the previous provider, we are sitting, we will not get enough of it!
See original · Русский
3
2
October 11, 2023
I put such an assessment due to the fact that the last month has been absolutely terrible feedback from managers. It is impossible to get through, and the money is debited from the account in 2023. They turn off the Internet 10 minutes after they sent the invoice for payment at the beginning of the new month (how does it fit in your heads at all?)
The only advantage is that at the beginning I got an excellent personal manager who really helped in setting up the equipment and helped speed up the process of switching to a higher tariff
See original · Русский
5
1
September 30, 2023
Disgusting service, managers change, the problem with the Internet is not solved, you explain the same thing for more than a month, the payment is withdrawn from the account without notification, the wire was installed terribly on the facade of the house at the main entrance to fix it, they write again you need to pay, we ask the contact of the head, they do not give, this is some kind of irresponsible attitude! When applying affirmatively, they said one thing, in fact, quite another! And you can't return the money for the hookup
See original · Русский
3
1
November 2, 2023
Thanks to the NLS, the business speed corresponds to the stated one. Top 1 in law. Connections. I attach the contact of an excellent manager. Please try Kaz tel better!!!!
See original · Русский
2
1
April 21, 2023
Ужасный сервис. 4 раза за неделю падает интернет. Неисправность техники которую не заменяют. Падает интернет регулярно в 8 вечера, монтажники работают до 6. Починка к утру. Менять технику отказываются. Интернет для бизнеса, весьма дорогой, еще и столько денег и клиентов потеряли. Ужасный провайдер! Деньги возмещать отказываются! Расторгаем договор. Не подключайте, потеряете бизнес!!!!!!
10
1
July 29, 2023
Косячный провайдер, интернет то пропадает по появляется. Дозвониться не возможно. Сайт их отвалился. телефоны отключенные вообще не советую этого провайдера
6
1
September 28
The best provider
See original · Русский
April 22, 2022
Обратилась в компанию NLS KAZAKHSTAN специалисту Айдару, вся работа прошла быстро и легко. Менеджер курировал весь процесс, всегда был на связи, подетально объяснил все этапы. С интернетом теперь проблем нет, спасибо!
6
3
December 14, 2022
Ужасный сервис.
Ужасная скорость.
Прорыв кабеля 4-й день никто не устранил.
Отказываемся от услуг. Не хотят возвращать деньги по предоплаченному интернету.
7
1
December 31, 2022
Отличный высокоскоростной интернет. Работают быстро, вежливо.
2
1
September 4, 2021
Недавно подключил дом, пока никаких нареканий. Адекватное соотношение цены и качества. Подкупает отношение персонала.
3
2
January 4, 2023
Компания интернет провайдер. Скорость отличная. Условия Тоже.
3
1
August 1, 2023
Отвратительно. С пятницы до вторника нет интернета.
4
1
March 28, 2023
Отличный интернет, скорость отличное, главное всем дома нравится
December 2, 2022
Пока до них дозвонишься, наступит конец света! Ужасный интернет, ужасная связь!!!!
4
2
May 23
Super
See original · Русский
2
January 31, 2023
Компания хорошая, интернет - такое себе.
2
4
August 4, 2022
Уровень. Качество. Сервис. Спасибо.
4
2
December 13, 2019
Пожалуй они предоставляют самый быстрый интернет. Везливые сотрудники, оперативное подключение, не мало важная часть очень пунктуальны) С ними наша компания забыла о перебоях с интернетом.
7
3
June 1, 2020
Пользуется компания в которой работаю. Отличный интернет. Отличная телефония. Грамотные специалисты в техподдержке.
5
1
June 25, 2021
Качество интернета отличное, техники реагируют на проблемы быстро!
3
2
June 27, 2019
Даже не вздумайте с этой компанией связываться, оплатили деньги за подключение интернета, они не смогли даже подключить))), так еще и деньги не вернули, говорят красиво и обещают очень много. Сначала был менеджер Дархан, затем Жан, потом директор Антон, финансовый директор Елена Генералова, вообщем друг на друга ссылаются, офис менеджер постоянно врет. Не тратьте свое время и деньги на не известные мелкие конторы, которые якобы предоставляют качественные услуги и давно на рынке, это не правда. Это ДНО
Мой номер телефона +7 778 720 0909 могу подтвердить информацию
9
11
May 24, 2022
Отлично. Моллдцы
3
1
November 4, 2021
Интернет для частного сектора самое то 5+
3
1
March 11, 2021
Хороший провайдер, пользуюсь уже 6 лет.
4
2
April 7, 2021
Скорость высокая постоянная. Молодцы!
3
2
August 28, 2021
Техподдержка так себе
2
2
April 25, 2020
Интернет в частном секторе стал возможным благодаря NLS 👏👏👏
4
March 15, 2020
Самый быстрый интернет 👍👍👍
4
2
August 25, 2020
Классное место
4
February 8, 2020
Cкорость интернета ужасна
2
6
June 3, 2019
хороший провайдер, оперативный
9
7
July 6, 2019
Отличный оператор связи.
9
4