I have two-fold impressions of the organization. It was necessary to connect a new stove in the dormitory. After the call, the dispatcher said that it was necessary to wait 2 weeks. In our opinion, of course. Fortunately, the neighbors had a stove, and we used it. After 3 weeks, no one called. We're typing again, we need an answer. If you want to arrive quickly, pay 20p. Well...Cool, che. After a short conversation, the master of the site called about unacceptable actions and within an hour a specialist arrived and connected. Actually, without putting any sealing, it turns out that I myself could connect or ask a neighbor in this way. This story was 3 years ago in 2017. We're moving now and we need to turn it off. History repeats itself-"wait for the call" for the third day, no one calls.
Lazy staff. Often you just have to wait for the employee to leave the building, it seems that they are waiting for you to do everything yourself. If three cars arrive at once, then you can hang out for a long time. Since only one person works, and he is also a cashier, a locksmith, and a loader.