We spent the night at the Radisson Hotel after our wedding. The room was spacious and comfortable, the bed was very comfortable and there were fruits and chocolates waiting for us on the table. However, despite some pleasant moments, our experience was marred by several unpleasant situations.
We arrived at the reception at 10pm, tired and in wedding attire. We were poorly explained where our room was. We ended up wandering around the first floor for about ten minutes looking for the elevator and then trying to figure out how to use the card to call it. These tasks were especially difficult after such an important and long day.
It took a long time to figure out how to use the jacuzzi - the instructions were poor and unclear. We were not told in advance whether breakfast would be served in the room, which caused additional uncertainty. In addition, the reception desk presented information about the buffets, informing about the availability of two, and in the end one of them was on the 11th floor, more private, but with a smaller selection, and the second on the second - by the way, with a very wide one. We understood the difference in them after reading both in the morning.
It would be great to have a package for newlyweds (so that when asking where the first wedding night will take place, everyone immediately had the idea to contact here), which includes an escort to the room, where a warm jacuzzi will already be filled, sliced fruits on the table, a tour of the room if necessary. This will help make the stay more comfortable and enjoyable, especially for guests tired after a long day.
Except for the fact that they don't let you walk to the pool area in your rope. It's OK for 5 star hotel. Oh yeah, I forgot to mention that the rooms in winter could be extremely hot...