A neat, good, not small pick-up point, has several fitting rooms, the staff are polite and friendly, can help you deal with the application and with orders.
I made an order, on 21.04 the product was received by the courier Dmitry and disappeared...it was issued without a code and phone number, it is not clear to whom.I opened a support request.I filled out a review for the courier, but there was zero reaction ...
I am grateful in advance for the answer!
What can I say? There are pros and cons. Of the advantages, a good choice, fast delivery, reliable. Of the disadvantages, almost all the goods need an advance payment, specifically at this point everything is littered with boxes and it is very inconvenient to measure things.
A good pick-up point. The girls are great, they work quickly, they are always polite. Wish - it would be nice to have a courier at your side with transport that allows you to deliver large-sized goods. Otherwise, everything is fine.
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Dmitriy Anatolyevich
Level 10 Local Expert
December 2, 2023
A good pick-up point, friendly staff, easy to explain. The only disadvantage is that there are a lot of people, but the point in the city center is crowded because of this.))
There was a worse pick-up point before there was a misunderstanding. A girl with black hair, I'm not sure, but it seems that Gerasimovich O.M.
To return the order, you need to come at least 3 times, he always finds some kind of marriage, although there is nothing there and there was nothing. I have no complaints, your job is to see if the thing is in good condition, and not to come up with different nonsense. Despite the fact that when I handed over the same thing to another girl, I accepted it without any problems. And today she claims that the company on the T-shirt does not match the company on the website. Well, what should I do, or did I change the T-shirts, although look on the website that I'm handing over what I got. Yes, and a boorish face, as if... I won't leave it like this, next time a plaintive book on the table! I'll get her fired.
Such a rude attitude is rare, I will not say for everyone... but I agree with the previous comments!! An angry, unfriendly employee (unfortunately, she did not look at her name)..... but it feels like you're going to bow to the king, and not pick up the things you're paying for!!!
I put a strong two to this issue point. The reason is that the employee Gerasimovich O.M. Has a whole problem returning the order, refuses to issue a refund, violates the return conditions specified on the official WB website, cannot really advise. Rude to customers. There are no problems with other employees of this point, they are always tactful, friendly