Bolshoi
October 2024
1
I went today to bolshoi resturant , unfortunatly i was disappointed with low quality of service , first the lady reciption ask us to remove the coat and we went inside, then one waitress told us one section is closed and only half of resturant is open for seating , we sat on table, then another waitress come told us that this table is reserved and i need to wait for someone to seat me and she was repeating this loudly many time . The resturant was literally empty , How suppose i know that this reserved if no sign there and how i know that i need to wait if the recpecionst didn’t say anything . Then when i went to the reception lady to complain about this treatment, she even don’t speak English, so they don’t explain well but then they mistreat customers and embarrse them . Really disappointed in this service, first time i had this bad treatment After that i went to another nearby coffeeshop and they speak English fluently and they had good service quality, so i was superised with this restaurant quality of service