I was very pleased with the 17.12.21 delivery department of the store,"OMA": experienced and polite staff in the home delivery department, quick registration of "soft" checks in the warehouse, punctual delivery to the entrance and fast, neat movers in uniform.I am very satisfied with the service.Thanks!!! Happiness to all!!!The newcomers are doubly welcome!!!5☆☆☆☆☆
A good hypermarket of building materials. A wide range of products. Prices are below the city average. There are queues at the ticket offices on weekends. There is a small parking lot nearby, as well as an exit to the MKAD.
The store is not bad, good location near the MKAD, a very incomprehensible assortment of something, there is practically nothing, but very little, not all sellers express a desire to help the buyer in the need to search for goods
A good store with a good assortment. But there is a lack of benches at the entrance to the store. I waited for my husband once near the entrance with a bicycle there was no lock, I was tired of standing and squatting.
There are a lot of goods, and normally no one knows where and what to find. Customer service is very questionable, it seems that they are not at work, and I forced them to work early in the morning on a weekend. To find paint-I don't know where, to find a bathroom pipe-look somewhere there, you come to the administrator's window-go to the warehouse, go to the warehouse, and there they say you can't come here at all. You walk like a lost fawn, and when you ask, these faces of the "helpers" are not impressive! I wanted at least a little organization and desire from the employees. Very rarely there are people who can help and not spoil the mood.
Large selection, overpriced prices. The staff is just terrible, the consultants are running away from you, trying to push the work on each other. Repeatedly, after futile attempts to buy goods, he left for another store. You can buy small things from the rack, buying power tools or large-sized items or goods from the warehouse turns into a quest. The warehouse is a separate conversation, you always have to either swear or ship yourself. There is no such boorish and indifferent attitude towards customers in any other hardware store, even at the bazaar it is more pleasant to communicate with sellers. The review was left for the shops in Malinovka and kamennaya Gorka, I have not been to the others, but I think there is not much difference. The review is not based on a single visit, but on dozens.
The construction magician closest to my house. I often come here, conveniently next to the ring road, there are no parking problems, the range and prices are reasonable, I like it.
A great store, pleasant and professional staff at the information center, explained everything and suggested how to arrange the delivery of the purchase.
There are no consultants in this chain of stores. And if you find someone, they have an iron excuse, I'm not from this department. Like a carbon copy, they probably have such rules.
A large,beautiful store, an original, tasteful Christmas tree composition, very stylish, Although you can get lost between the shelves, sales consultants come to the rescue, holiday discounts are pleasing.Thanks to the store staff
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Алексей Паплевка
Level 5 Local Expert
December 29, 2023
Previously, there were strong 5 stars, now I am changing my rating due to the disgusting attitude of the staff towards customers. I picked up goods from the pick-up point several times, employees literally had to be persuaded to find my order in the warehouse, while some directly answer me "I do not know where it lies" and passed the order to other people who also reluctantly took up the search.
As for the consultants, this is a separate song. I came to pick up a laminate in my apartment, started choosing a color, and when I asked one of the consultants to help me make a list for an online order of what to buy for the laminate (skirting board, substrate, etc.), I heard the answer: I don't see the point in counting something now if you don't buy right now. The mood was spoiled, and in the end I had to pick up everything myself.
Just got back from the OM today.We made the necessary purchases.A wide selection of roller blinds, bought.But now I would advise you to buy goods for New Year's decoration.And Christmas tree toys are a FAIRY TALE!And a 50 percent discount.For amateur gardeners, it's time to get ready for spring.And you can also buy everything you need.Yes, working men's semi-overalls have appeared on sale.We've been looking for a long time, in different colors.
There is a large selection, but at prices, it is expensive, in relation to the networks of competitors. I'm not talking about online trading, where you can buy much cheaper.
The assortment has improved, but it is difficult to leave without buying. Permanent promotions. It is convenient to use the pre-order. They do the loading in the car, but "with a favor" and a hint that they should not.
A wide range of products for home and construction. The only thing is that it is often impossible to find sellers who often transfer to another, they say, ask that one, and that one sends to the third. And in the end, he sells the product first. It's funny and very unpleasant.
Everything seems to be fine, there are a lot of goods. However, there is a lot of chaos in small things, and I understand that the buyers themselves are to blame for shifting the goods out of place...however, it is necessary to constantly sort the products offered, and not let everything take its course. It is very difficult to get advice from sellers, or they are not competent, or they simply CANNOT be FOUND, all why from another department. There are discounts and very good ones, respect for that. Good product delivery, the online store works very well.
This construction megastore has it all!!! And even Om drive - drove up, loaded, paid and drove. Plus discounts and installments for 12 months!!! We bought apple, pear, cherry and currant seedlings!
A large store with all the necessary building materials. You can get lost in this store from the number of tools. I bought things for the house. Bathroom curtains, a chandelier, light bulbs and a shoe shelf.
There are constant problems with online orders, they send SMS that everything is ready, but in fact you stand for 20 minutes in an incomprehensible settlement of one person, the staff barely works, as a result it turns out that two positions are missing, are you serious??????!!!!!! As a result, I had to go to the store and complete a similar order myself, I'm not sorry, don't let us help you!!!! I definitely do not recommend this particular store......
I was told that this is the best store among all the Omas. Now I understand that it is not. Even Vaneev has more choice, at least what I needed. And the staff at Vaneev is more responsive.
The staff is very polite, despite the high workload, in principle the prices are relatively reasonable, the assortment is also available, Parking spaces are always available. There are bonus and discount systems.