The worst service that is generally available in Uzbekistan. They can't explain it clearly, they are constantly being sent somewhere. Contact Mono markaz, in a single window, you need help. You bring them a certificate, they send it back to mono markaz. The staff is not friendly at all, not competent. If they don't know how to work with clients, then what do they get paid for? It's good that my mom can run back and forth to do paperwork, but what if it's an elderly grandmother?! What then?! The director himself does not know what he is saying. Become self-employed to accumulate a guardian. How can the director not know that a person who has entered retirement age can no longer become self-employed? My advice. If you want to save your nerves, it's better to contact another pension fund!
The young staff does not show the proper level of professionalism and politeness in dealing with customers. They use cell phones during working hours, which is unacceptable. They talk to older people without proper respect and courtesy. I hope that in the future the staff will be more friendly and polite in dealing with customers.
I thank the parents of the younger generation.
A terrible organization!Since 2020.I cannot get a recalculation of the pension and a revision of the total length of service:they were driven by collecting unnecessary certificates, the inspector sends to the chief, the chief to the inspector-no one wants to do anything, in the end they pull out the original template, and the who is still there, the chief signs the document and seals it without even reading what they give him, and there it is...instead of the pensioner receiving 2 million, they write 20 million. and it's all signed and stamped, and then they say:sorry, you made a mistake-you will apologize in court for all your mistakes and negligent attitude to work.It's just a mockery of pensioners, they take them to the point of exhaustion.But they were attacked by the wrong people-we will achieve justice and we will not leave you alone until you work in good faith and stop making fools of pensioners, they also know all the laws no worse, and maybe even better than you!
The staff is good, they answer questions correctly, they are not distracted by tea and coffee during working hours. You can get through, but not always the first time.
I have visited this institution several times and am completely dissatisfied with the quality of service. Employees work too slowly and drive them from office to office.
I don't visit often. It's on Dubovaya Street. When I apply, they solve some issues. Different employees communicate with the public in different ways. But the pension is accrued on time.
I went at the request of my sister, the time was already unacceptable, but they listened to me, answered all my questions, kindly escorted me to the national team, probably they would have fed me if it was necessary, unexpectedly nice, thank you friends,
For experimenting on pensioners in terms of pension payments, they will be given on the 16th, then transferred to a card from which it is impossible to withdraw cash, on the 5th. And if you wait for her 5, and they bring you 16, how can those who live from retirement to retirement live for two weeks? Have you tried to live like this yourself?
In general, the horror is terrible. The queues don't move, the girls in the windows are chatting with their boyfriends right brazenly. The boss generally accepts only by acquaintance