K-Aktiv
Contacts
+375 44 535-96-71
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Business hours
Closed until 9:00 AM
Directions
Pushkinskaja
2.07 km
Janki Mawra
197 m
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16 reviews
February 13
Disgusting. I was traveling specifically from another city, and the website says that this is a medical center. The insoles are made by an orthopedic traumatologist, and there is even some kind of license in blurred letters on the website. In fact, this is not a medical center, but an office, there is no traumatologist and there is no license.A woman with no relevant education is being accepted, and no documents have been provided. Sorry for the wasted time. The site is a hoax, don't see each other
See original · Русский
August 28, 2023
Individual insoles and there is no individual approach to the client. Unpleasant communication of the director from the "top" position, loss of time and possibly money.
I ordered individual insoles and, unfortunately, they did not fit in size. That is, they are right next to the foot, but they become short when used in shoes - the fingers hang over the insole, rub against the edge and discomfort is created when walking. The insoles are thick, about 5 mm. I really liked the product, but I can't wear it.
I called and asked how I could fix it. They asked me to come. Arrived. They took off the dimensions again, looked at the insoles of my shoes, said that the director would look and call in a couple of days. They called, said come again when the technician is there, they say we'll look again. OK, I've arrived.
The director came out, told me for 20 minutes that they make insoles for the size of the foot, not for shoes, and they say my problems are that I don't wear shoes exactly the size of the insole (and I sincerely don't understand how shoes can not rub if they are the size of the insole - photo below). Then I heard that they have tremendous experience, "thousands" of satisfied customers, a large number of people worked on creating my insoles, the highest qualified orthopedist, and I am still dissatisfied with something. I ate it, and I persistently continue to explain that the insoles do not suit me, and I want to solve this issue because I cannot use them comfortably. The director asks to stand on the insole again, says that everything is done well, wear it and do not complain, and goes to his office. Param-param-pam.
A technician was invited. The technician realized the problem, wiped the bottom of the insole, adjusted it to the width. The insoles moved forward of the shoe and the foot became more comfortable. That's it. Thank you. Even so.
After spending a total of 4 visits to the office, 270 rubles, 2 weeks of waiting, I received insoles that were not sharpened from below using technology and, as a bonus, 20 minutes of very uncomfortable communication with the director for the psyche, in line - when you come with a problem in the service rendered, and you are "the fool himself".
With that attitude, not a foot in here
See original · Русский
2
October 23, 2024
I've been making 3D insoles for them for a long time.
My knees stopped hurting, as recommended by the doctor.
See original · Русский