The girls on the staff are very smart. They try to provide a service quickly, they are polite. Even with frequent long queues, since the place is convenient for a wide range of people, they try to work without delay.
There are always queues, the employee of the point (young) is constantly rude, can't answer questions properly. There is no customer orientation. It's not the first time an employee leaves a bad impression
Without a piece of paper, you're a bug. If the passport is on re-registration and there is no driver's license, you will not take anything. Neither a military ID card nor a birth certificate are considered documents, although it would seem that you only read the last name there. As a result, the parcel is urgent, but to receive it - sorry, sort it out yourself.
Last time they lost my parcel altogether, they couldn't find it, they said the loader mixed it up and brought it to the warehouse. He says write a statement, if the value is not declared, we will pay you 3 rubles.
No hospital has ever bothered me so much.
The rest of the time I can't say anything - I didn't wait, there were queues of 40 people