The once excellent restaurant began to fail. And this is in the center of Almaty. The waiters are polite, but not prepared. The hostess is confused about which table to put whom at. The menu is without a stop list, although there were no number of main meat dishes. I had to wait about 10 minutes for a glass of water. The waiter brought it along with the dish. Probably, it was too lazy to bring just a glass. Optimization of movement in the hall is probably in the restaurant's regulations. They asked for water, please. And you can drink from the bottle :) The kitchen is still at a very good level. The products are fresh and well prepared.
The establishment has deteriorated very much in terms of service. The administrator at the entrance and exit to the hall does not greet the word at all, a Russian woman with a square. The waiter brought a compliment from the institution, a basket of bread, but did not provide appliances, like eating with your hands or something? Then he brought the cutlery and put it on the table with the parts you use to type food. The napkins could be moved closer to the client since he was sitting alone at the table. Here is such a service in Mamma Mia in Yesentai.
They served a terrible Caesar salad with chicken. It smelled like real slop. When trying to make a refund, we found a thousand reasons not to do so. Do not be deceived by the appearance of this cafe. Cooking from stale foods is not below their standards.