I've eaten many times here, on average. There is almost no filling in the pizza (all the ingredients are as thick as a hair), orders on busy days are 30+ minutes. A big plus is the 1 + 1 promotion (so the price at least more or less with the number of fillings converges). The tables are often dirty. Once the napkins were not reported. A couple of pizzas are really tasty and satisfying. New positions of "MEGA" pizza, I did not understand at all what is mega in them. If you didn't like something and write a review in the application, then the manager will call and apologize and give you a coupon for a 10-20% discount, customer orientation is on top. The staff is polite, I will help you with everything if necessary.
I made the delivery via the app. In an hour and a half, there was no pizza, no clear response from the call center, no response to the call from the pizzeria manager... The application lives "its own life".. the information does not correspond to reality. As a result, I canceled the order almost 2 hours after registration. And 15 minutes later, a pizza courier arrived 😬 they didn't even notify the courier that the order was canceled!!! In general, the disgusting service, the lack of organization of the process, and the persistent reluctance to order ever here.