Problems are solved quickly. There are places to wait for a queue in the crowd. It is convenient and comfortable to have a lot of greenery in the room, which also lifts the mood.
The idea of creating such an organization deserves praise. All services in one place. Saves time, money and nerves. Convenient location, competent staff.
There are always long queues, I don't understand why there is a device with a receipt that shows which one you are in the queue. Nobody uses it and the channel doesn't care about it either. The staff is not sociable, it's scary to ask something, everything is solved as always through friends. I've been there once and never set foot there again.