Today, 09/22/2024, we bought a package of powdered donuts. They turned out to be cold and the answer to the question of why they are like that was shocking: "And donuts should be COLD!!!" To the question of whether they cook here or bring them, they calmly replied: "Of course, they cook here! Okay, after swallowing what was said, they began to eat, it was good that the tea turned out to be hot, otherwise it would be problematic to swallow a rubber, completely cold doughnut. But the chagrin did not end there, it turned out to be in the package...not 10, but 9 pieces!!! We are adults and we can count, why this deception? It's petty, like you can't see how many pieces are in the package? On a cultural request to clarify the situation, they threw the same cold doughnut! It was 3:30 p.m., Sunday, and they just don't have any others. As a result, we are disappointed with the service and the donuts themselves (size and taste). We have something to compare it with, we have tried it in different places in Russia and Belarus, but we would not eat such things a second time. For example, in Gomel they were cheaper and cooked with us, they were hot and large. The taste and quality were excellent, people ordered 60 pieces with us repeatedly!!! It is a pity that there is such a disappointment in the center of Mogilev!..
It's a good place. It is located in a shopping mall. A wide selection of donuts. Good fast and pleasant service. The donuts are delicious. You can buy it to take away.
You come to the checkout and have to wait until the employee deigns to put down his phone and accept the order. Everything would be fine, but they refused to make a large set of identical donuts, referring to the fact that they do not cook "to order" and you need to choose only those that are on display. And what if I want a set of identical donuts? At the same time, there is a "mountain" of cooked donuts in the background, which no one even approaches. And when I was asked to make the donuts that I want, I heard the answer: there are other donuts being prepared. What are the "others" like? Are they special or maybe golden, that if you have the right glaze, you can't put them in the glaze and put them in a box? Apparently laziness and interesting correspondence or video in tiktok discourage employees from any desire to work and move at least a little.