I really like the support service and the accompanying documentation of the bePaid system: everything is clear, clear, in a human-understandable language. The manager is always very responsive and she has answers to all our questions. It's about interacting with people.
We are delighted with the Tilda integration module. We connected it calmly and quickly. All the stated functions work, unlike other payment systems. If something is unclear about the errors, then you can go to the personal account of the system and see everything in detail according to the user's actions, the code and the cause of the error. Everything is very conveniently and logically located. Intuitive interface, no need to deal with the system additionally.
Thank you very much for a well-functioning system, clear documentation, well-structured interaction processes and your polite pleasant specialists.
If you have a CHOICE, choose NOT Bepaid, but any other company. It won't get any worse))))
We have never encountered such a terrible work of the company and the attitude towards our clients!))))
To begin with, Olga promised to send the documents to Viber, but did not do so. Which slowed down the process. We asked Olga not to do this anymore, as our time is important to us. She said that she did not promise anything and the head of the department Rita said that she did not believe us as her clients, since her specialist Olga said that this did not happen))))) And we were asked not to call but to write to Olga))))
Olga hid the information that there are banks that do not skip payments due to sanctions from us and assured us that all payments from all countries where there is Visa, mastercard, etc. are exactly going through. This has brought difficulties in accepting payments and our communication with our customers. The head of the department said that this is normal and they should not give correct and complete information))) Interesting)))
And third, the cherry on the cake! The support service gives false information. First, they answer you a couple of times something like: there are no restrictions on our part, and when you ask the same question for the third time, they say that the sender probably entered the wrong data and enter it again, although in fact the sender's bank has imposed sanctions and it is impossible to send the payment))) and we had a lot more interesting things with communicating with an incompetent and not in the mood for work support service!))))
The top management seemed to talk to us, and the head of the sales department was rude in a polite way.
Choose any other company!!!
This is not the first time I have applied to bePaid for connection, and each time they close my question as soon as possible. This confirms their expertise in the market and their commitment to providing first-class service and support. Special thanks to Mikhail Bizdev and his colleague Alexandra, they are the best! I cannot but recommend bePaid to any business that sells online and is looking for a reliable partner in the form of a payment service.