Almaty, Zenkov Street, 13офис 109, этаж 1
Go s nami
Closed until tomorrow
Almaty, Zenkov Street, 13 • офис 109, этаж 1
Address
Contacts
Phone number not specified
Business hours
Closed until tomorrow
Directions
Zhibek Zholy
1.03 km
Улица Калдаякова
156 m
2 reviews
June 23, 2023
I don't like to write reviews, but it got burned. So we booked a tour at this Travel Agency on 06/23/2023, everything was confirmed to my wife, the prepayment was made, the collection time was scheduled for 6:00 and on the day of dispatch at 6:02, my wife receives an SMS that we will not get on this tour, another tour with 5 locations is offered, or the next day with a discount (for the next day we have a flight). Because my wife wanted to get to Kaindy Lake for a very long time, we asked to resolve the issue and still send us according to a confirmed application. To which the girl, apparently the manager on the phone said that she had more than 100 people with applications and she simply could not solve this problem and send us, admitting her lack of competence in making tours.
Result:
1. The money was returned.
2. Money was wasted on a taxi.
3. An ineffective early rise.
4. The pregnant wife never visited the desired location.
The assessment is quite fair.
P.S. I hope this review will not be deleted, because future clients of this agency should know that tours there are like Russian roulette, either you will go or you will not go because of the lack of competence of managers.
See original · Русский
June 23, 2023
Terrible company, ugly tours are organized!!!! If you really want to visit the sights near Almaty, never contact GO a nami!!!
We ordered a tour a week in advance, made an advance payment. On the day of the tour, which was at 6 a.m., when we arrived at the gathering place, which the organizer informed us, we received an SMS that the date was confused and the tour was offered the next day, although the day before the tour I contacted the organizer and everything was confirmed. But because we are leaving the next day and we visited the proposed tour instead of the booked one earlier (not with this company ) we refused and asked to resolve the issue. They did not answer the phone, only correspondence. I don 't advise anyone!!!! the day was ruined in the morning, we stayed sitting on the bench and the car left with the TOUR. That's such a wonderful company to GO with us!!!
See original · Русский