I would like to leave a positive review about the work of the employee, Yuri Igorevich Vashkevich. He is the head of the Specialist department on the ground floor in the main office of Belgazprombank. I called the technical support line several times to find out the information I was interested in. The experts provided slightly different answers. Therefore, I decided to go to the bank and clarify everything on the spot. Yuri Igorevich, after listening to my situation, provided clear and complete information on my question. I was very surprised that the head understands the bank's services in such detail and can legally explain all the controversial points. I also want to note his extremely respectful manner of conducting a dialogue. Great job! After communicating with such employees, the trust in Belgazprombank increases significantly. I will definitely continue my cooperation with this bank.
Absolutely not informative errors in the mobile application when making payments through the ERIP. You have to call the contact center for 10-15 minutes to find out about the reasons for the blockages that the bank itself has installed for some reason. As a result, it turned out that the CC specialist provided incorrect information about the number of transactions and the amount of limits that are set in the bank. Disgusting service and attitude towards customers.