I don't know about anyone, but the store has lost its reputation, if you want to buy something expensive, then you need it.
In order not to be unfounded, look at what the emergency stop signs are in it, which can be ordered on the WB for 6p.
PS (a little more than three times)!
I want to thank the Sosn employee Sergey Yanovich, a very attentive, endearing employee, I bought a trimmer, showed everything, told, even helped to assemble, it was so nice for me, I left the store with a great mood and emotions, I would like more of such responsible people. Now only the trimmer would not let you down 💐
The store disappointed me greatly. I bought a chandelier, according to the design and lighting, it did not fit me in the kitchen. I was refused a refund, no one warned me when I bought it. The only advice for others is to look for the product elsewhere
A good store for building materials and tools. A wide range of products. Prices are not always adequate. Some exclusive items that are not in stock can be ordered. Any whim for your money. Discounts for frequent visitors. There are also promotions for certain products. The staff is adequate. The waiting time is acceptable. Payment by cash or card. The location of the store is not suitable for everyone. The cargo is delivered if necessary. When you purchase a large amount of goods, then the delivery is free. Unloading is paid or by yourself.
The store is good, there are a lot of goods.There are often discounts.It would not be bad to adjust the front door (sometimes tarmosit)You don't always find a consultant in the department (even the call button doesn't help).The road to the warehouse is asking for repairs.I visited the store again today.As before, the consultant is not in the department.The button is for me (press it, maybe it will be easier)I spent 20 minutes catching consultants from other departments (go to the plumbing, - mutual responsibility) I didn't get it.So he left with nothing.
I ordered the product on the website at 8 a.m. I arrived at 13 o'clock and had to look for him myself and give him in my hands at the checkout. Since I was, as I was told, 12m in line. It's been a very long time.
There is no worse store in Grodno, the staff does not know anything. They don't know where the product is located. We didn't find the right product, although it is in stock. And this is not an isolated case (((
A well-equipped store, the staff is almost all well-chosen and takes its place. The location is convenient and the delivery is fast, you can always choose a convenient day and time for yourself. Sometimes there are good discounts. I would like to do it more often🤗
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Виктория Котт
Level 22 Local Expert
January 3
A good store with a convenient location, you can always find everything you need, sellers help you choose the right product.
Recently, Oma has very responsible and attentive sales consultants, I am very pleased with their work, they often buy building materials there! I wish prosperity to this store!
Weber putty and Isover insulation are always available at affordable prices.
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Ivanych_e95
Level 8 Local Expert
May 27, 2024
There is everything and not always a lot of choice, but in Grodno there are other construction shops where you can buy something cheaper.
And so everything is fine, the friendly staff is always happy to help and prompt
We ordered a towel rack on September 14 at the Gorky Street store, looked at the website,everything was available, issued,told to wait for 6 days.On September 20, without waiting, they called Minsk, looked through everything there and replied that it would be sent to Grodno on the 26th.On September 28, they sent an SMS from om to call us back.It turned out that he was not there and nothing would be brought to us......A very unpleasant situation.
I made an order on the store's website. The order was accepted... I waited 10 days, after which I received a message from the store that the order was canceled due to the lack of goods...
I really like the store, there are often promotions for the product. Sellers, special Thanks to the girls.I really liked the attitude towards the buyer. Especially the girl who does the design.
A new joke from Oma:
Your discount card is not valid!!!
Because you haven't activated it, although you've been using it for many years)))
No one says how to do it in Om. How do I log in to my personal account??)) It is impossible)))
Everyone should have had messages. For example, I do not have!!!
The info center allegedly does not have the right to help you. The Internet is telling you to help. Therefore, when going to the Wmd, make sure there are no regular activations so that you can use links or bonuses))))
A nice, big store. There is a choice, you can buy almost everything you need. And if there are promotions and discounts - in general, beauty - you can buy what you planned 1.5-2 times cheaper! Now the layout of the product has been slightly changed - it has become visual.
In Grodno, I used to visit construction stores like Gemma and Mainland, but when I learned about the OM store with its incredibly pleasant prices, wide selection, convenience of orders through the online store, I became your customer forever.
Definitely some of the best prices in the city for individual goods.
Of the disadvantages: the location of the store, there is only one store in the city, I would like more.
A great store, although there are not always price tags ..., but sellers competently eliminate shortcomings! A variety of products, polite and fast staff!
One of the places that stretches the shopping complex, and there is a very difficult question between the rating of five or four while I tend to the least at the expense of the staff. Of course, as in any construction business, you can find a missing product if you really find fault, the prices are competitive, and the choice itself-you can find something that others do not have.
The choice of products is limited. Consultants are nowhere to be found. They arrange good promotions with a Halva installment card. A large wallpaper department has appeared.
The main disadvantage is the management in the hall. To find a seller, sometimes you have to run through all departments. Not all employees of the hall are competent in their field. They often do not know about the availability of a particular product on the shelves. A couple of times after answering that there was no such product, it was really already without the help of sellers.
A hardware store at reasonable prices, some things are even cheaper than in other stores, a good choice, come and see you will find what you need and most likely inexpensive. Thank you for having such a store.
The service is terrible, in stock. I took the plaster, and the remains of the 11 pieces of tile were pressed for two hours and no one cares!!! He vowed not to drive anymore .Here, we must keep our promise!!! Not with my foot anymore.t took the money
My main attraction is an online store. I order tlvar through an online store in order not to waste time walking around the store, but to come pay and pick up the goods, and not wait at the information center for 25 minutes until they deign to bring the goods. If you send an SMS that the order has been formed, then it should be collected, and not I came to pick up the order, but you went to collect it...
The store is big. The choice of goods is also. The staff is very arrogant. It is a big problem to get a consultation. They are thrown to each other. The impression that customers are bothering them. They create the appearance that everyone is very busy.
The choice is quite good, BUT the work of consultants leaves much to be desired. We bought a frame pool in the summer, it turned out to have a micro hole. We immediately contacted the information center, where the girl provided all the necessary information. And she said that they would solve this problem within a few weeks, as a result, they forgot about us. As a result, when I arrived for the second time, I was told that these pools were no longer available. And we have to wait. It's like December already...
so we need to improve the quality of customer service.
It is not always possible to get staff advice quickly - they simply do not exist or the knowledge of the product / assortment is not completely complete
Everything you need, in principle, can be bought. It's a problem with lumber, but everything else is easy.
A bunch of stocks. Ranging from carnations to large power tools.
A great store. The assortment is higher than that of a competitor, prices must be compared. Sometimes something is more expensive, something cheaper can be found. Excellent, competent staff.
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Злая зая
Level 6 Local Expert
October 5, 2023
One of the cheapest hardware stores . There are problems with the staff. It is very difficult to find someone in the department. But at least they do not impose anything superfluous and do not go with the question of how to help)
There are good discounts on tools, laminate, paints.
The range could have been wider. There are no consultants to be found. In general, it's fine.
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Ксения Миль
Level 6 Local Expert
June 11, 2023
I don't like this store. The assortment is poor, the consultants are incompetent. I bought an electrical product that I do not understand, the consultant said that all the characteristics listed by me correspond to this model. After almost a month, an electrician came and said that there was not even close to what was needed. I went to change it, but they refused me because 2 weeks have passed. And that the consultant may be wrong. Like it's your problem that you didn't immediately give an electrician to check the characteristics.