We booked the room in advance. The wish for the room was taken into account and it's nice. The staff is very polite. We settled in quickly. The room is clean and spacious. The view from the window is amazing. Our train arrives at night, so we will arrive more than once.
We came repeatedly, but this time the attitude surprised us significantly. We have called repeatedly since May to book a room , we constantly said call two weeks in advance, we do not book in advance. As a result, we call 15 days before arrival, they say that they do not book by phone at all and you need to come after the fact (we always booked in advance and repeatedly by phone). The next day, another girl replies that everything has been booked since May. When asked how since May, if we repeatedly called in May and were told that the reservation was not accepted, only two weeks in advance. We did not receive a clear answer .It turns out that our visit to the doctor coincided with the Slavic Bazaar. As a result, the tickets were handed over and the doctor 's appointment was postponed . The attitude is certainly very strange, why dynamite??? You could have said right away that the bets were placed on other guests. I spent time and money on calls.
I stayed there for one day, the staff was polite, everything was calm, one minus was the smell of cigarettes in the room, I had to buy an air freshener, because the windows faced the forecourt, the second floor, they probably smoke sometimes under the windows, and the windows don't fit very tightly. The room has air conditioning for heating. The refrigerator in my room was buzzing violently, so I used the common room near the reception desk. The bathroom is combined in the room. Clean everywhere, prices are affordable. I booked the room for free, so no problem. There are no questions about where to stay next time. Thank you.
nice rooms, clean, spacious double room, about 16 sq.m., excellent water pressure in the shower. For 45 rubles per person it is quite enough. The reception has inexpensive juices, waters, biscuits, shampoos at the usual price. Our room looked directly onto the platform and it felt like the train was coming right at you)) But we were so tired that even I, with my insomnia, fell asleep and slept soundly until morning