I would like to thank the sales consultant Ekaterina for her help in choosing earrings. A very friendly and pleasant saleswoman who patiently and calmly helped me with my choice and explained the nuances associated with the purchase. I ask you to encourage Ekaterina financially.
And overall, I really liked the staff of the Galileo store, everyone is friendly and professional. I want to go back to this store.
Consultants in a physical store do not know how to adequately organize customer service. They are called to the checkout while they are still serving another customer. And then they ask you to move away in a rude tone. 1 star only for the consultants in the online store, they are polite and help to solve the problem.
I bought a ring for a girl to propose. Before that, we always bought rings in other stores in size 16.5. I also took the same size here and it didn't fit very well, by one. (And we previously measured the size from them, they also said that 16.5)
I came to exchange or adjust the size, they sent me and said it was not a warranty case.
And the consultant girl said: "We can easily fix the size, if something happens." It turns out they cheated!!! (
Conclusion: if you buy an engagement ring for an offer, I do not advise you!!!
Immediately put aside 50-150 rubles to fix it in jewelry, because the size will not match and they will not help you