13th City Polyclinic
172 reviews
January 21
Visiting a clinic is an experience that is often different for each patient. In general, we can say that the medical service is certainly important, and it provides the necessary medical services, but the process itself can cause mixed feelings.
In my practice, going to the clinic turned out to be quite standard. On the one hand, the location was convenient, and the building itself looked quite modern and well-maintained. The queue was not too long, which was a pleasant surprise, since in some medical institutions the wait is sometimes prolonged.
When I met with the doctor, I got the impression that the doctor was quite professional, asked targeted questions and listened attentively to my complaints. However, unfortunately, there was clearly not enough time for a consultation — it seemed that I quickly became "one of many", and not all my questions were considered in detail.
What was not very convenient was the lack of information about the procedures that I was assigned. The lack of clear explanations causes some concern, as patients want to know what to expect and how to proceed.
It is also worth noting the work of the medical staff — in general, they were polite and ready to help, but sometimes the lack of emotional involvement created the feeling that we were in a stream where each patient was just a number.
As a result, we can say that the clinic performs its functions and provides the necessary services, but certain aspects, such as the time for consultation and the level of individual approach, remain important points that need to be improved.
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December 24, 2024
The most terrible and bad polyclinic in the city, there are no doctors who are always needed, even the most basic basic ones, idiocy with taking tests, first they take it from a finger, then from a vein, in all paid ones for a long time, if they take it from a vein, then no one pricks a finger, an eternal crowd of female employees carrying cards, and anyway you can't interrogate her from any of them, they stand for periods and talk stupidly, and the queue is waiting, why inflate such a staff, if the concept of an electronic database has long existed all over the world, and you don't need to translate paper, the head is a non-bigot who only knows how to perfectly unsubscribe and send complaints and much more....Basically, the clinic is a stupid mess, if you want to get on your nerves, welcome to the 13th.
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3
1
October 4, 2024
I received a certificate from the clinic. Everything was very fast and friendly. The receptionist took him to the doctor's office and explained everything to him. The certificate was issued quickly, although everyone warned that it would not work that way. Thank you. The clinic is clean and the hallway and toilet are clean.
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June 6, 2024
The institution was pleased, especially its employees, namely the woman from the registry, gave good advice. The doctor's assistant Elena is in her place, thanks to her and the head. Sent to the destination! As long as there are such specialists, we will live... Good health to them!
I visited there again on 06/05/24 to get an extract for passing the driver's commission. A specialist in the pre-medical office named Tatiana promptly issued documents to receive an extract, the next day everything went without long electronic queues (blood, urine, ECG) arriving at 07.45 left the clinic at 08.20. Thank you again, we were pleased!
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5
July 31, 2024
Of course, there are questions about organizational issues within the clinic. But I hope the problems will be fixed and I will be able to put more stars. But for now, this is the 1983 portal.
I changed the rating from 1 star to 3. I really hope that someday I will be able to put 5.
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3
November 14, 2024
I go to this clinic for the third time, they can't really tell what's wrong with me, there are always different diagnoses and treatment methods. And go to work until you fall down👍
If you want to quickly lie down in a wooden box, welcome
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3
October 22, 2024
Disgusting polyclinic, came to the registry, said hello, asked a question calmly.So at first they ridiculed me, and then they said that I was rude to them, I stand indignant and generally call 103 for all questions
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4
November 21, 2023
An ordinary city polyclinic, adequate doctors, some very caring and responsive, good-natured, competent, ready to help in any situation. Of course, there are separate instances of aggressors and inadequates in the help desk, but where without them.
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5
6
August 12, 2024
It's just terrible. It is impossible to go to the toilet.very small. There is never any hot water. Soap and toilet paper, too. There are few doctors.the queues are huge. I hope that something will change after the repair.
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4
1
September 7, 2024
It's not a bad clinic, but there are nuances. Lack of staff. The doctors are friendly and friendly.
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5
October 9, 2024
The most terrible clinic. There are no doctors left at all. Nurses are never in the workplace. There is no one to work!
There is no attitude towards patients. Doctors can't connect two words
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5
1
December 24, 2023
I've already written a review on Google, I'll leave it here too.In short : My district police officer, Naumovets, is on vacation now. I got very sick , my temperature was 39 all week . They were sent to Rublevich for a second appointment. A passive-aggressive person, but tolerable.When I asked her something I didn't hear, she got annoyed for a second and raised her voice by shouting. She prescribed me antibiotics and told me to donate blood.After 2 days, I had to go to the 3rd appointment. When I came, honestly, I was horrified at how many people were sitting there. But I know that they take it very slowly, one person for 20-35 minutes. Then another girl came out of the office and invited those who feel better and logically are going to close the sick leave to another office.She listened to me, didn't say anything about the tests, and I don't know if she watched them. Then she asked me what symptoms I had left (and this is a cough and a severe runny nose) and began to close the hospital.When I asked if she would write me a special exemption from physical education, she looked at me like a fool and said: "A runny nose does not interfere with physical education," although special exemption from physical education is given even for less serious diseases.I do not know her last name, the seal on the sick list is not hers and she certified Rublevich's signature.But now she 's going to get herself a complaint , or even a trial . Because after 2 days, all my symptoms resumed , and even new ones were added : sore throat , fever 38, very severe runny nose , cough and weakness. And she sent me to physical education to jump. This is unacceptable. What should I do, open a new hospital, because this "doctor" cannot distinguish a sick person from a healthy one???
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7
4
July 13, 2023
A normal local clinic
With excellent specialists
Huge queues
Everything is as usual
But the organization is not bad
Doctors and junior medical staff are trying their best
Clean and tidy
God grant that everything will be fine with them
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2
April 28, 2024
It's not a very comfortable building for older people. And a bigger building is needed for the polyclinic. There are no complaints about the staff - they will always be examined and treated carefully enough.
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3
May 25, 2024
employees talk very quickly and incomprehensibly - it is impossible to navigate. I sat in several queues without any sense because of this. only one beautiful woman explained everything to me and helped me. visitors are also different, scandals are not fun to listen to :(
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1
1
November 14, 2023
Well, first of all, the building itself is already somehow pressing on the negative. It's been 20 years since it's time to completely update and modernize. Some kind of temporary gap between this clinic and others. And together with some employees. In the waiting room, for some reason, it is customary to grumble at patients there, to shout discontentedly, and if God forbid you didn't understand or didn't hear something, you're fucked. Unfortunately, I didn't remember the last name, but there are those who should be banned from practicing medicine altogether, and there are those who, despite all the trash, remain people, remain doctors. And on the second floor, a young nurse, gives the best injections, also calms the alarmists.
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4
1
February 15, 2024
Everything would be cool if it weren't for the long queues to the pediatrician and the absence of some doctors. I had to go through a medical examination somehow and I couldn't do it, because some doctor was on sick leave and I was told that there was no point in waiting for him, because after the sick leave this doctor had a vacation)
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3
November 16, 2023
What happened to the girls who worked in Room 216? Always fast, polite and painless......Why did the standard procedure ( 3 minutes ) become a problem ?Question to the management ...13p/ K....You have to wait in line for 2 hours to donate blood from your finger ( it was 11/15/2023 ? This specialist Stanik L.A. date 16.11.2023
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3
1
July 10, 2024
Probably a good one, I see grandmothers running there every day in the morning... Thank God I haven't visited her for 8 years... and happy. It will be even better along the way.
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1
2
November 18, 2023
in the polyclinic on November 16 there was a scandal near office 106 where a cardiogram is being done, a pensioner woman let a woman go ahead of herself not by her number, how did the feledsher who does a cardiogram start shouting, how can such people in white coats work disgustingly, she behaved to bring a woman to tears this is normal, it is not permissible to break down on sick people if you have problems at home
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5
2
January 16, 2024
Time goes forward, and in our 13th, it goes back. The lack of regular therapists is a common phenomenon for us residents. And it feels significant. It's easy to change furniture, but it's hard to staff. It's scary to think about the future of our neighborhood. It gets worse and worse every year.
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3
September 22, 2023
It's a disgusting clinic. Attitude too. If you want to close the hospital, they put you out the door, go, stand with sick people, because they won't close without an examination. But at the same time, when working hours come to an end, they are closed to everyone, without inspection. The head, in general, is a separate story.... To stand in line, go close the hospital there, and she is always not in the office, you stand and wait for the Princess. With such a staff, you will lose your nerves rather than restore your health. There are a lot of elderly people who are treated like pigs. If you're reading this, STOP WORKING HERE!
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9
2
February 7, 2023
Ekaterina Reznichuk is a doctor with a capital letter, she provided medical care competently, professionally prescribed treatment, recovered very quickly, it's good that there are still such young doctors in our time
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3
2
March 30, 2024
I can't write anything good. There is no district therapist in the polyclinic in some areas. They drive from one office to another, there is a queue for coupons and you need to sit in doctors' offices for 1;5- 2 hours.
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4
2
April 16, 2024
Well, it's not modern or something, the staff is mostly pleasant, competent, but unfortunately not all the necessary specialists are represented
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3
October 21, 2024
Antibiotics are prescribed without a blood test, so as not to overload the laboratory and doctors.
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2
1
September 1, 2024
It's a so-so institution, then there are no doctors, then they took someone on an ad or something
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3
1
October 28, 2022
The polyclinic is too small for such an area, many new high-rises have appeared in recent years, and the polyclinic has remained three floors high. The shortage of staff affects the entire clinic, hence the problems with queues and with the availability of coupons (especially for neurologists, endocrinologists and ophthalmologists). It's better to come to an appointment even with a coupon half an hour in advance, so for sure. But the laboratory is happy with its electronic queues, it's nice to be there. I hope a new modern building will be built soon, it would really help this area.
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6
1
March 31, 2023
I belong to this clinic on a territorial basis. The clinic itself is good, the queues are small, the staff is kind enough. I want to express special thanks to the nurses and the cloakroom attendant)
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3
4
February 10, 2024
An old polyclinic that has been in need of major repairs and equipment upgrades for a long time... Nevertheless, it still performs its functions properly...
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3
1
August 30, 2024
It is impossible to get through, 1 phone, there are not enough specialists
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January 13, 2024
You have to sit in line for too long, there are practically no coupons, prescriptions are only from the doctor of the site, it used to be more convenient to come to the pre-hospital and write out
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3
April 10, 2024
Only a deeply persistent and not working person can (be) get through and order a ticket to the doctors of this clinic.
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3
1
August 18, 2023
The most disgusting clinic I've ever been to
And in Minsk, I was served in at least three. Work schedules are changed whenever they want. The staff is unfriendly and aggressive. Half of the specialists are generally absent locally.
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7
1
December 10, 2024
I visited, as for me there is nothing so bad
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1
1
February 13, 2024
A good clinic. It's true that there are queues for tests in the morning. If you do not come at rush hour, you can even go to the doctor without waiting in line.
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3
November 20, 2022
I was surprised by such polite and helpful staff at the state polyclinic. The time to create a medical card took only a couple of minutes and immediately found a place to visit a doctor in the direction. Bravo!
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3
2
May 8, 2023
Polite staff, respectful attitude to visitors, the queue number is electronic for a blood test, including there is no confusion and the collection takes place quickly. Doctors are professionals, you can order a ticket online.
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1
2
July 4, 2023
A good clinic, recently they had another covid vaccination there. Summer is in full swing, the holiday season is also in full swing, so there is no one in the institution, the whole procedure took 20 minutes.
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1
2
January 5, 2022
There are not all specialists, many need to be visited somewhere there, they try to keep up with the times, but, a small polyclinic, and this is not available. They finished me off by the fact that, due to low hemoglobin, I went through all the specialists, learned a lot of executions and terrible studies that give people terrible torments through utter asceticism, without working for several months (because I passed endless examinations), I had to buy a long list of drugs (where do I get money only for them?.... 🤦♀️), she never got a job then, they said they would call when coupons for further serious examinations appeared. The result: I transferred to another clinic.
+ now I know that all the organs in my body work like clockwork (there are all references)
In short, a small clinic for the city. (
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3
1
July 26, 2024
This is a rarity of our area
But so miserable
We old-timers deserve the best
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3
1
December 19, 2023
In general, not bad, an excellent optometrist. It's hard to get a ticket for the near future, well, maybe it depends on the date, I don't know.
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4
August 1, 2024
services 0
attitude towards customers 0
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3
1
September 5, 2023
Yes, what can I say, there are never ultrasound coupons, the queues are huge, and there are many patients without coupons, but they really want to get to the doctor as soon as possible
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4
1
June 15, 2023
A small polyclinic, sometimes it takes a long time to register, the doctors are qualified, they work quickly. There are no replacements for those who went on vacation / on sick leave..
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3
1
August 7, 2023
There are not many specialists. The staff is not always polite. My son's card was lost twice. But the physiotherapy room is beyond praise.
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4
1
December 6, 2024
Very poor service
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1
1
October 15, 2022
The staff is unhurried, conscientious. There are not enough specialists. The clinic has not changed for many years. As I went there more than 40 years ago, so everything remains. Only there are many times more people, and fewer doctors. At least they made extensions... And an elevator for the disabled and the elderly. Progress is underway, but the clinic is the same.
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7
March 8, 2024
What surprised you? Fast and high-quality service
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1
1
May 23, 2023
The dustpan remained in the dustpan. I was served in this clinic for a very long time and I am very happy that I was discharged from it on the 16th. Well, in any comparison, neither from the outside, nor in terms of filling with frames.
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3
2