A great store. There is almost everything (from an air mattress to Cauldrons, tillers and even children's gasoline ATVs). A lot of things are available, and if something is missing, they will be delivered to order in a couple of days. The prices are very pleasant, I have never met cheaper. Sergey is a very responsive seller, he will tell you everything and tell you. Thank him very much.
I bought a pool cover in this store, the cover turned out to have drainage holes in the center, in the packaging instructions and in the packaging photo - without drainage holes in the center of the cover. I arrived at this store within 3 days to return an item that does not match the description on the package. The seller is White to me... refused. I asked the question: "Last year I bought a case from you without drainage holes in the same package, how was I supposed to find out that a case with holes in the center, if there are none on the package?" The seller's response: "I should have called China." A woman came out of the warehouse and said, "What's the problem? Sell the receipt on Kufara if it does not suit you ..." Accordingly, I did not like the tone of communication between the employees of this store and me and made an entry in the book of comments and suggestions. The seller .... mocked at home, even took a picture of me on the phone (although I was against it). I explained that such a cover does not suit me, because the pool is located in a wooded area.
In response to my complaint, the seller sent a reply that, allegedly, on the website, there was such information that the case has drainage holes... But I don't understand what the information on the site has to do with it if I went to a stationary store???
Hello everyone. I came in not so long ago, I needed a welding machine and BINGO- I bought it and even much cheaper than in the whole city. However, there is also a disadvantage- in fact, the assortment is much better than on the site! Therefore, do not miss this opportunity and visit this abode of tools and consumables.
It's not the first time I buy goods in this store. Prices are always pleasing. The seller will tell, show, advise. I recently bought a tillerblock, everything was explained and taught on the spot. Master of his craft!!! Recommend.
A huge selection. I was interested in goods for the cottage, garden and vegetable garden. What was not available was ordered and brought. It turned out to be cheaper than buying in Minsk, and also it is not necessary to deliver from there.
A disgusting store, zero customer orientation, zero interest, they can't tell you basic things about the products they sell. Guys, you won't get far this way, moreover, they are rude and rudely respond, apparently considering themselves the navels of light))) Speculators, resellers avoid such incompetent sellers. In Europe, they would have been absorbed long ago by companies with decent service, and not by such sole proprietors who cannot even hire a consultant for their own clients. Shame on you Gentlemen!
See original
2
2
С
Серёжа Г.
Level 4 Local Expert
February 18, 2022
The owner of this institution, an individual entrepreneur with the speaking surname Belayts, exposed incomplete data with information about the product on his website. In this connection, he purchased a product (a jack), which, after a single check, did not fit the height for lifting my car.
When trying to terminate the contract of sale, IP Belayts refused to return the funds, arguing that the goods had already been used and now they are not new, with minor scuffs, they say, how will he trade used goods and advised me to put it on kufar.
To all my arguments that this is a jack, it has not lost its properties and it is bought to lift the car, therefore, after the first use by a new buyer it will be in the same condition (with minor scuffs), I did not receive an adequate answer, as well as to the fact that the information on the site was not fully indicated. A well-deserved entry in the book of complaints and suggestions, as well as a bold unit in the reviews. A screenshot from the website and a photo from the jack box are attached (from the information on the website we see that the jack lifts to a height of 278mm-150mm = 128mm, and the stroke of the rod is only 80mm on the box in small print).
The seller does not consult, answers questions about the product evasively and reluctantly. It's unpleasant in a word, I thought only such people work in the market...
Previously, prices were lower than other sellers, a year and a half ago I took a concrete mixer and a trimer from them. It turned out to be 20 percent cheaper. On March 6, 21, I bought a 280r compressor, on the Southern one there was 270 on the weekend. He offered me an Eco, for 280 25 liters receiver, similar to the 240re model on the market.
Great store, great selection. It is possible to order, delivery. Prices are lower than anywhere else. I bought a chainsaw, a construction hair dryer. I'm going to buy something else. The seller advises perfectly, knows those. characteristics of the product being sold. Listens to your wishes, then advises. There is no stupid sticking of the product as in some places. If you are looking for a tool, then only here!