It is very clean and bright. The staff is pleasant and courteous. At 14:00, I called to find out how the surgeon works, and the polite medical registrar offered a coupon for 14:30. They agreed and were pleasantly surprised that they immediately accepted. A wonderful doctor, a professional. Olga Mikhailovna Brown explained all aspects of her problem to my child in a high-quality and accessible way and gave recommendations. Thank you very much!
There are no questions about the building itself - it is new, beautiful, modern, clean and cozy inside. But usually new clinics are built in order to unload the old ones and make it easier for people to get to the doctor, but this is not the case. It is always a problem to take a ticket, queues near the offices, half of the offices do not work at all, possibly due to the fact that there are simply no specialists. Then the question arises, where are all these graduates of medical universities who graduate every year ...? If possible, I try not to visit this institution...
The clinic building is new, spacious, and well-planned. The corridors are wide, and there's plenty of room.
Nearby Parking, public transport stop.
Queues, the quality of services - as in the entire sphere, depends on various factors and circumstances.
The overall impressions are positive.
It seems to be a new clinic, beautiful both outside and inside, but how this institution works is just hell. Most pediatricians do not work, you look into the office to see if there is someone in the office (where the appointment should be held according to information from the clinic's website and registry) doctors or nurses are lying on couches. To just close the sick leave and get a certificate, you sit for 2-3 hours
To get an appointment with a pediatrician to open a hospital and find out what medications are being treated, it is generally impossible. The attitude of doctors towards clients is simply disgusting.
There is also some kind of confusion at the reception. They say that here are 3 offices that you can get into and you will be accepted, you come to these offices, and they send you. The clinic is just disgusting. In other clinics, everything is more or less normal, this one is just 0...
After each visit to this clinic, there is less and less desire to come here. It seems like a new clinic should have new qualified staff, but no. When the senior nurse calls, she does not consider it necessary to introduce herself, and the doctor answers online questions by copying clippings from laws, ignoring the fact that one of her torn phrases from the entire article contradicts another phrase. They are persuaded to get vaccinated when it is convenient for them, despite the lack of permission from a neurologist, arguing that there will be no vaccine later. This is not a children's clinic, but a quiet horror.
The clinic is new, clean, cozy, but for some reason the ceilings are already leaking. I would like to note the excellent work of our pediatrician Gloria Gromyko and nurse Olga Sergeevna Telegina. Always attentive attitude, a detailed survey, in particular regarding other nuances of the child's health, a thorough full examination. We have never been left without attention, even when there are no coupons and you go without, no incorrect comments and situations. Thank you for your professionalism and kind attitude!
In general, I can say that I am satisfied with the work of doctors and the absence of a large number of queues, but I have complaints about the registry or the management - I do not even know who to address this insanity with the decision to issue coupons to narrow specialists the day before the appointment! You can't get a buy through a coupon, either by phone - you either won't get through, because you always have to hang on the handset for 40 minutes, if not more, or you get through, but there are no coupons anymore, or when you call, they reset you altogether. How can I take a ticket for a child in such inadequate conditions? What is the problem with issuing coupons a few days before? I've never encountered anything like this before and it 's a shock to me . If there are any tight deadlines for passing, for example, a medical examination, then you will not pass it on time precisely because of this idiocy…
The terrible work of the pediatrician, or to be more precise, Morozova E.A., the reception takes place in 2 minutes, the little child does not even examine. She does not say which planned doctors the child should undergo and which ultrasounds to do. You tell her that the child has problems with the chair, but she just says in the card that everything is fine. Taking a coupon is generally a separate story, every month at a routine check-up you ask if there is a coupon in response "there are no coupons", but how is it that in 5 months you can not find a single coupon for any doctor and for any ultrasound, it seems that they are generally purple on them. A new hospital was built, but they could not find a normal doctor there, there is not a single ultrasound room, there is not a single doctor of a narrow profile either. Having registered in this clinic, immediately understand that you will go to private clinics.
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Сергей Хворост
Level 16 Local Expert
January 21
It turned out to be a good place, there aren't many queues, our pediatrician is really a professional. Garanovich Anna Sergeevna, always listens and prescribes competent treatment, will prompt and help, and perfectly finds a common language with her daughter. I ask the management of the clinic to pay attention to the high-quality work of this doctor and express my gratitude, we have been seeing Anna Sergeevna since birth, we are very satisfied with everything, a person with a capital letter))).
For the third month now, we have not been able to get a ticket for an ultrasound of the thyroid gland, having a referral.
Attitude and actions of the head. the department of Nikolai Alekseevich Denisov surprised me in general. Having come once again for a coupon, he gives me a coupon for ultrasound of the joints and tells me to go to a specialist, and suddenly he agrees to do an ultrasound of the thyroid gland. Realizing that it was all some kind of nonsense, I went. And what do you think, the doctor was very surprised how it can be. The department can say that. The attitude towards patients is just terrible.
The clinic is great, the doctors are good, but not all of them. Yesterday we were in the pre-medical office, the registry office said the doctor accepts only coupons, they took the coupon well, arrived at the appointed time, and people without coupons are sitting near the office (I normally treat such people, everything happens urgently) but I was threatened by the fact that a person without a coupon says that the doctor will accept 1 person on a coupon 2 without a coupon, I was outraged by this, to which it was said that a lot of people are sitting without a coupon, they suggested option 2 for coupon 1 without a coupon, she was outraged that she was tired of sitting for a long time. The doctor is not competent, does not answer questions, pulled the children (do not breathe, I measure the pressure, put on your shoes more quietly, although the children were in tarochki) I just keep silent, no specifics, and even began to be indignant at the end that we did not miss a woman without a coupon, because she sits for a long time. I have a pile to the administration of the polyclinic, why is there a piece of paper hanging on the doors of the offices, admission is carried out only by coupons, and the registry also says that the doctor accepts only by coupons? (I do not take into account the acute pain, and force majeure in people)
The 5-star review refers directly to the otorhinolaryngologist Elizaveta Petrovna Tseluiko, who selected the treatment for my child, which solved the problem by 99%, if the same 1% occurs, I know how to act and what to do. A certain number of necessary tests were prescribed for consultation in 3 hospitals, but consultation was not needed, thanks to a properly selected treatment regimen.
I bought a specially speakerphone phone so that when dialing the reception desk, I would not hang on the handset, but go to the phone 40-50 minutes after the start of dialing and make an appointment, for example, in the pre-medical office, which says that the reception is only on coupons and sit there for an extra 30 minutes to let all those who came earlier you and in your time without a ticket. The organization of admission by coupons and without is not organized in any way. And it remains a mystery on what day the reception will be held.
A good clinic, everything is clean. The employees are friendly and communicate normally. There is no feeling that you came to their house with your questions.
The electronic queue works, it's convenient! There is a pharmacy on the ground floor, great!)
My daughter, after illness, sat in line today from 8.00 to 12.00 in room 308 to get a certificate, when she came in, the reception was over, although they said on the phone in the morning that they were working from before 13.00.!!The doctor sent me to the head, where there is no end to the queue…It's a mess! This has never happened before…
It is impossible to take coupons to specialists, call, come -it does not matter. There are almost no doctors anymore. There is no neurologist at all (and what there was, it was in vain, last year the neurologist's appointment lasted 2 minutes....is this how it's supposed to be?), 1 ophthalmologist who can't get to, Laura may be good, but in our case, they started the children so that they had to go to an immunologist (they fed them with antibiotics), they changed laura - everything got better, doctors are rude, they feel like gods, because many people have nowhere else to go. We already go to almost everyone for a fee. But sometimes they have to go to the clinic. New, beautiful, but empty, there are no doctors. There are no coupons to take, and the corridors are empty....the only adequate specialists are pediatrician Sorochinskaya and nurse Elena Nikolaevna, for which I thank them very much. I have never written bad reviews before, but I was no longer afraid of the boorish communication of one of the specialists.
The review refers specifically to the work of the registry.
1 Julia's answer is always at least 20 minutes, often 30-40
2 When talking in the registry window, the registrar can simply call the next one in the electronic queue, because "this is not my problem", you talk as if someone should
I would like to express my gratitude to Vladislav Ruslanovich Gunenko, a dentist. They went to the polyclinic "by ambulance", the child fell and hit his front teeth hard. The doctor examined and quickly, very professionally provided the necessary assistance. I would like to note that we met wonderful, kind, responsive people starting from the window of the dental registry, a doctor, a nurse. Professionals and wonderful people really work. They were quickly accepted, sent and provided the necessary assistance. Despite the stressful emergency situation, only good impressions remained from the trip to the polyclinic. Thank you all very much!
At the moment we are in the clinic, the time is 19.43 (a woman came out of the office and closed the WINDOWS on the 3rd floor)It is impossible to breathe....there are a lot of children and of course everything is with their parents, but what about the minimum protection against viruses
A good clinic. I am especially pleased with the dentist (Kosarevskaya Polina Leonidovna). An excellent specialist who knows how to find an approach to small children! We haven't been to others, but Polina Leonidovna 👍
All residents of the FRUNZE DISTRICT know that 2 polyclinics are partially scattered in 5 other places.
In this place, there is a women's genicology and a hospital of 2 polyclinics.
Unlike the real 2 polyclinics, there are no queues here (I mean my site). Well, I can only say good things about the hospital.
2 awesome desks!!! And this is in a good understanding!
Girls, nurses, orderlies are real People in this small, but so Big life....
Thank you for your care and attention!
For your attention and professionalism!
I want to express my gratitude to the district pediatrician Elena Sorochinskaya and nurse Dovzhuk Elena Nikolaevna! Professionals in their field! The child trusts and feels comfortable during the examination. Always prompt, help!
Thanks!
I also want to mention the doctor of otorhinolaryngology Tseluiko Elizaveta Petrovna. I found an approach to the child. I interested him in having him examined (the child is small and not particularly given). We are very lucky that Doctors with a capital letter work in the polyclinic!
Thanks!
Today we were at a reception in the pre-medical office.We were late and came on a first-come, first-served basis.The last ones went, there was no more.I asked if you would take us in turn, as you were late for your time.To which the doctor replied to me, should there be a monument to her outside the door)
I said that if it's difficult for you, we'll take a ticket for tomorrow.She held the reception , but she answered very rudely and raised her tone to the child.Unfortunately, the whole beautiful cover of polyclinics is spoiled by such an attitude of doctors who, obviously, choosing a profession, should at least treat patients with respect.
This is just some kind of lawlessness! I am the 13th in line and have been waiting for an hour for an answer. An hour!!
Is it almost 5 minutes with one person discussing the time of taking the ticket? It's complete nonsense. It usually takes 30-40 seconds. We have set up the program specifically so that it does not work! Coupons are almost not issued via the Internet (call the reception).
I'm just furious, after exactly 60 minutes the mobile operator turns off the call. An hour of life in vain and without a ticket.
The clinic itself is new and clean. Thanks to this +2 stars
Hello, dear administration, I want to thank you for the high-quality work of your employees!
I especially want to express my deep gratitude to the district pediatrician Goroleva Elena Alexandrovna, for her responsiveness, understanding, for the correct diagnosis, for the approach to the child, as well as to nurse Hilko Veronika Nikolaevna.
I also express my gratitude to the otolaryngologist Elizabeth Petrovna Tseluiko for her high-quality and conscientious work. Thank you very much, God grant you all good health! The Cooper family
I can't say anything positive yet!!! Good doctors go away, it takes an hour or even two to get through to the help!! The traumatologist takes only the first shift, how to observe a child with a fracture if I work???!! A question for the administration????!!! Judging by these facts, the administration of polleklinniki works disgustingly, or rather it does not work at all!!!! 10 we constantly remember and it's a pity that we opened 14 pollinators!!!! I will definitely contact the hotline of the Ministry of Health!!!!
There are no questions about the building, however, to take the tests even without a child is problematic! People just won't let them pick them up, why can't they give out tests at the registry!!
Your employee's attitude is much more disgusting.I will ask you to listen to the call and give feedback on your measures with this person.Thanks! The call was on 03.01 at 17:15
There is a huge polyclinic, but there were no doctors, an orthopedist, a gynecologist, and there is no way to get to the surgeon, what is a professional examination, what is on coupons, which are forever missing.. You can't get through to the help desk, you can hang in line for 40 minutes without getting in, run 3 stops faster. One joy, an excellent rehabilitation department, a responsive head
I want to express my great gratitude to the head.the stomatological department of Ratul Irina Nikolaevna and the dentist Akhromenko Anastasia Andreevna for their high professionalism, for an individual approach to each patient. Thank you for your hard work!!!
I really hope that this review will be noticed and action will be taken.
Let's start with the fact that I have already turned 18 years old. Accordingly, I cease to relate to this clinic. However, two days before my birthday, a nurse called my mother and said that I needed to go through all the doctors, otherwise my card would not be transferred to an adult polyclinic. Two days for everything: surgeon, neurologist, ENT, pre-medical, tests. And this despite the fact that it was the height of the session, as well as the flu epidemic. Moreover, the thickness of my card surprises everyone. I think there was enough information from all the doctors to transfer it to the new facility.
It is impossible to take coupons to specialists, especially in two days. What is the point of your website if it does not always indicate the correct schedule, and it is also impossible to order a ticket?
Thus, I began to undergo doctors after the session at the age of 18, of course. And, unsurprisingly, no one accepted me, referring to the fact that we do not serve adults.
My ear hurt a lot in those days. But they couldn't serve me either in the adult or in the children's room.
The attitude of the staff is just terrible. Constantly with such bumps, as if I got somewhere wrong. A separate story is the registry office, where nothing can be heard because of extraneous sounds and screams. And the woman from the reception speaks so uninvolved, it already feels like she's talking to someone else. Again, solve the problem with this, it was simply unbearable to order a ticket when there was such a quiet sound. I don't know why everyone is silent about this.
There is also a lot to say about ordering a coupon by phone. Endless queues for one person? Interesting, of course.
I was chased around with my card for a few days, but now, I hope, it's in an adult clinic.
I ask you to take appropriate measures in relation to the pediatric surgeon Dmitry Mikhailovich Sivets.
Firstly, I came to the appointment late. Half of the appointment consisted of simply filling out the papers of other patients. No attention to me, nothing. But the main thing is incompetence in statements. Dmitry Mikhailovich called me "crooked and oblique." That's how they talked about my back and complaints of shoulder pain. It doesn't seem like a medical diagnosis. No treatment measures have been taken. I think that it is generally necessary to write a complaint about such people, but we will limit ourselves to a review, I hope.
The rehabilitologist is not competent in communication, the doctor received her with a delay of 25 minutes, there was an entry, information was clearly posted on the doors, strictly by appointment and with the child, unnecessary conversations are not related to the reception for the registration of honey. documents, a disabled child of SUZ-4, the provision of the requested documents was refused.
I would like to express my gratitude to Dmitry Mikhailovich Sivets, a pediatrician-surgeon. A very competent doctor, intelligent, will always listen to complaints, prescribe effective treatment. It seems to me that he knows everything :) and for a great sense of humor, special respect. A wonderful doctor, a wonderful man!
To get to the optometrist, you need to call on the 15th from 8.00 a.m. I was not at home, so I called from my mobile. At exactly 8:00, I was the 29th in line. I waited for the registrar's response for exactly 60 minutes and MTS turned me off when I was 2 in line. I waited an hour for an answer and didn't get it. I had to call a second time from home, I got through with difficulty and now I'm standing in line again. I have to wait an hour or even more again and it is not a fact that I will be able to get a ticket, because the number of coupons is limited, and I have already wasted an hour. And yes, it is impossible to order a ticket to an optometrist via the Internet, because it says there are coupons, but they can only be ordered through the registry.
Excellent new children's clinic, good service, electronic queue almost everywhere,modern new equipment! The child needed to urgently take a picture of his teeth, everything was fast and high-quality! There are not enough parking spaces for visitors!
It is impossible to get through, it is difficult to get a ticket in the morning.A very good, pleasant pediatrician Sorochinskaya, a real doctor, attentive, worried about the children as her own, thanks to her and nurse Elena Nikolaevna for the attentive attitude.I wish there were more people like that.Young dentists are very good and attentive, older dentists do not have an approach to children.
Doctors are homely, the head is also, the doctor in the adolescent office refuses to accept without a coupon, the registry issues coupons simply by pointing at the date with his finger.
A wonderful spacious bright building, electronic queues, clean, cozy. Only very small numbers on the doors of the offices) I want to thank the girls from the help desk and reception for their politeness and responsiveness) Thank you so much for helping me solve my problem so quickly)
Review of the work of the doctor Sivets D.M.
I have never seen such a boorish, unprofessional attitude before.
He told me to my face that he hadn't said anything and was seeing me for the first time, even though she was at the reception a month ago. In the presence of the patient, discussing with the staff what a bad site is and that he does not intend to work there, does not want to have anything in common, etc. in the same spirit is not decent and not professional.
In 30 minutes of admission, the " doctor " did not approach the 3-month-old baby. It wasn't even my child who was given an extract.
On the day of a healthy child, he accepts children with fever and teenagers when there are absolutely kids in the queue.
The reception was eventually completed by the head of the department
The general feeling is as if I got into a bad market, and not into a children's clinic.
A modern cool clinic. Elevators, cleanliness, laboratory, attitude to children are the best I've ever met. Everything doesn't seem to be bad. But there are no pediatricians. There are no specialized specialists. It was built for centuries and beautifully, but there is no one to work. Sadness.
It's just a nightmare. So they waited for the move of the children's polyclinic in Sukharevo to their building, but it got even worse. There are no doctors from the word at all.
It's just a nightmare. We went to the clinic with our son. The pediatrician sent us to Laura to find out how long to extend our sick leave. Let's go. After waiting in line for 1.5 hours, the ENT comes out and says that from 11:10, Reese will have a break of about 15 minutes. Our pediatrician sees up to 12, I told Laura. To which they replied: well, we are up to 2. They say he'll make it. Will we make it?! What is this all about. It's just an outrage. We were urgently sent, the child has an earache. And she tells me you'll make it!!! And this is not the first time. Do you even check the work of your doctors?!
I want to express my gratitude to the Doctor with a capital letter, otolaryngologist Tatyana Budilovich and her nurse Yulia Mikhailovna Evdakimovich!!!
They work in room 620 14 of the children's polyclinic! My grandson and I got to see them and I was delighted with such a sensitive and professional attitude on their part! Great women, real doctors! Examined , examined properly! The two of them really WORK AND ACT LIKE REAL EXPERTS! Nothing superfluous, everything is correct and to the point! Thanks to them, the child got better! THANK YOU VERY MUCH FOR YOUR HARD WORK AND DEDICATION! !!
The new clinic is a plus, everything else is a huge minus....I can't get through, it's a problem with coupons for narrow specialists, go through 100 circles of hell to make sense.... it's easier to go to the toll booth, and your nerves are calmer.
There is no pediatric neurologist, orthopedist. There are not enough nurses. The staff is not very friendly.It is impossible to get a ticket to the pediatrician by phone, they called for an hour, as a result, the call was reset by the operator.
An ordinary polyclinic with its pros and cons, the building is new, beautiful outside and inside, the staff is friendly, convenient location, easy to reach by transport