Алем+
70 reviews
October 27
Exceptionally clean , transparent air . The building has cozy spacious rooms (we had a 2-bed), cleanliness in the room, bathroom and toilet together. No complaints. There is everything you need for a good rest. At night, both on the street and in the building, the silence is not disturbed. The food is full, varied, and delicious. The pool is large with clean water, equipped. Guided tours with interesting explanations of the sights are organized. We are satisfied. A great varied vacation. It's just great!!
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September 6
The hotel is nice, everything is clean! The children especially liked the pool. The windows look out into the forest, the view and the air are great. Only the food in the restaurant is like in a cheap dining room!
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August 21
The hotel is average in size, the lobby is more comfortable than in the room, there is a large outdoor terrace, a good breakfast buffet, cool staff
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July 11
A good hotel. But there is a disadvantage in nutrition. For example, many children are selective in terms of food. There's nothing to choose from. What they give you, you have to eat. Either buy in the store or starve!
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1
January 9
We had a family vacation. The rooms are cool around +20, but this is compensated by a warm pool, an amazing spa, delicious food and friendly girls at the reception. We will definitely return in the summer
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1
October 30, 2023
I liked the pool. The room is clean, but the furniture is old. The food is delicious, the food is simple - like in a dining room. For dinner, the portion is small, nothing is served for tea. Who likes to eat, take snacks) . Forest and lake nearby!
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October 27
I liked it, it was clean and cozy. They are well fed, they were with the children.
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November 24, 2023
Calling a hotel is a big word. Most of all it looks like a hotel. I want to say a special thank you to the staff. Responsive and polite. But the rooms are cleaned by 3 . The cuisine is not bad, but the menu can be varied. And in principle, we had a good rest👍
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1
July 27, 2023
Terrible hotel, zero service, rented a room for two, as a result, one toothbrush, one soap, one slippers. There is no water in the room, you need to buy it at the store, there is no tea. The pool, which was included in the price, is very dirty, I didn't even dare to wet my feet. The beach at the hotel is very dirty, there are cigarette stands all around, garbage, the beach is not equipped, there are no sun beds or even benches.
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1
September 22
Not a bad hotel .Of the cons, far from the center, the food is not very good.
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June 17, 2023
A great place to relax with your family. One disadvantage is there is no air conditioning in the rooms. There are no rods on the beach. There are no urns. There are no toilets. And so the nature and the lake are magnificent
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1
July 8
The staff is very polite, the kitchen is excellent.
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1
July 7
There is a problem with water, you can not wash completely, either enough for your head or for your body
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July 25, 2023
A very bad hotel. There is no drinking water or tea in the room, and the high price is not justified for the room. Pool for 2 points. The beach is very bad. I do not recommend the hotel. If the score were lower, I would rate it by -2 points.
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1
July 14, 2023
A great place to relax with the whole family, especially in the summer. The lake is 20 meters away. Children's playground. Gazebos for barbecue and so on
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2
September 12
Not a bad hotel, the staff is helpful
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August 4, 2022
The hotel is located far from the center. All entertainment and cafes are on average 2-3 km away. One of the advantages is that the hotel stands on the shore of the lake and has its own beach and a small forest. The disadvantages are the remoteness from the center and the fact that everything is closed at the hotel at 9 p.m. Neither the bar nor the restaurant are open. And there is also no air conditioning in the rooms. The overall impression of a boarding house
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1
August 22, 2022
A middle-class hotel. There is a swimming pool, spa, hammam. Breakfast, lunch and dinner are normal, but there is a lot to strive for. The rooms are 4. But the plumbing is already tired. The water is already running intermittently to the 5th floor. It is necessary to strain the maintenance plumbers, stupidly there are no sprayers on the taps and there are no watering cans in the shower anymore.
An industrial cleaning vacuum cleaner is absolutely necessary there.
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July 19, 2022
Such a hotel! The staff is not customer-oriented at all, the room has never been cleaned in 4 days, even the garbage was not taken out, I take into account that there are 4 adults and a small one in the room, there was plenty of it, I am generally silent about dust and floors. There was water leaking in the bathroom, the reception said take a rag over there and wipe it yourself🤦🏼♀️🤦🏼♀️🤦🏼♀️ the restaurant did not accept the order, then there is no test, then they no longer work, the time was before lunch 😒
The water in the children's pool was cold, the closets in the locker room do not close, and of course the administration is not responsible.
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3
September 26
Cosmically expensive, with "average" maintenance
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January 20, 2022
We were at the hotel on January 02-03, it was sold out. The queue for check-in was very long, we did not like the hotel itself, it was already outdated and not freshly renovated. But there were no places anywhere else, so I had to stay there. The rooms are very cold, very cold! They don't give out bathrobes, toothbrushes and pastes, too, they don't give out, the restaurant also leaves much to be desired, and the prices are too high. All I remember from the menu is a rib eye steak for 9000 tenge!!! The rest of the prices were also not cheap, and the waiters are a separate topic. In the SPA area (if you can call it that) there are 2 pools apart-1.80 m deep (which I think is very inconvenient for visitors with children) and a children's 0.80 like, but it is small and all children swim in the children's pool, and all children are cramped there as it is inconvenient for adults with their parents because their legs are not they get it from adults. And there are correspondingly more children than adults. The children's pool is all yellow with children's urine. There are 2 saunas in both stinks of urine too! Everything is dirty in the locker room area, I barely changed the children's clothes. The door is constantly opened and from there it immediately gets cold! It costs 35 thousand, I think it does not correspond to this amount at all, BUT people were all happy there! At the reception, upon check-in, they wanted an additional fee for the children, although we rented a separate room for them🤦🏻♀️ They barely explained and figured it out. In general, I do not recommend this hotel.
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5
2
August 15, 2022
The first impression after arrival was not very good. The reception staff is DISGUSTING!!! There are two Russian women sitting there. It was difficult to have a standard conversation. They talk as if we came to their house and demanded to check in for free. The rooms are more or less clean. But! There is no basic soap and toilet paper. For 3 days we have NOT seen the technical staff ONCE. Accordingly, the garbage was also not taken out. There are used cups on the water cooler. There are dirty dishes in the dining room. Every other time, the dishes are chipped. The table is more or less assembled for the first run. But for the second batch of people, it's just terrible. They put milk for tea on the table from the next table, respectively, not a full glass but half. We didn't have enough of him for everyone. The only thing that saves this hotel is its location, that's all. This hotel is not worth the money they charge.
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1
August 9, 2022
The impression of the hotel is not very good, the room was not neat, in particular there were pronounced stains on the carpet and on the sofa, hot water almost does not reach the 4th floor, because of this it was very problematic to just wash elementary, cable TV shows with interference. During the 3 days spent at the hotel, no one cleaned the room
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1
July 7
I really liked everything
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August 11, 2022
We lived in Alem + for four days. From the first day, the attention and care from the staff. The kitchen is wonderful. Cleanliness and order. Well done. I liked everything. Thank you for your hard work.
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September 20
Nice hotel
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July 26, 2022
Nature is super! But a hotel is something... There is no cleaning in the room, the phone is hanging, but there are no rooms for ordering food in the room, etc.... we bought a tour, one description, in fact another ((( I do not advise anyone
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1
July 19, 2022
There are no basic hygiene products in the rooms, you have to go down yourself and take them at the reception, the rooms are dirty, a lot of insects, the impressions are terrible, one of the advantages is that there is access to the beach
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1
May 31, 2022
Poor service, rooms are not cleaned, as on day 1 we stopped by and everything was standing, the towel is not changed, the garbage is not taken out, and the price is not clear for what🤦♀️
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2
July 27, 2023
The beach seems to be wild, there is no choice in the restaurant and it is expensive.
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1
August 24
The norm
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October 18, 2021
Everything is there, but the room stock is already quite worn out. Some rooms may be cold (were in October). The breakfast is simple, as in the majority of hotels in Borovoye. The beach is nearby.
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3
1
August 25, 2023
The Alem+ hotel is terrible , the food is terrible, the hotel is dirty.
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1
August 20, 2020
In principle, quite!about the food, it's delicious, I read the negative, but I didn't meet it!We had a rest with our parents, they liked it! the pool is for children, the territory is excellent, everything is nearby, in short everything is for recreation in the vicinity!!!
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1
February 21, 2021
In the hotel, the hammam is turned on only on weekends, we were on weekdays. The pool and steam room are excellent.
The room is not cleaned every day. The furniture is creaky.
The TV does not catch the channels, it does not work to watch.
The location is good, the beach is nearby
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1
1
May 22, 2022
Great rooms, nice pool and saunas. Everything is on a budget.
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1
1
August 27, 2023
The food is bad the service is bad
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1
September 29, 2023
I didn't like the terrible place at all
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July 27, 2022
We were in winter, everything was fine, but by the summer the level of service deteriorated
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1
October 6, 2021
Fresh repairs were made in the summer of 2021. The breakfasts are average, the cost is high, but the location wins.
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1
March 6, 2023
We had a great rest!
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April 5, 2022
We often relax in Alem + I like everything 👍
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2
April 28, 2022
We visit often, I highly recommend everything
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June 26, 2022
The food is clean and delicious
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2
September 4, 2020
If they continue to treat guests and hotel care in this way, they will lose their regulars. Although they don't seem to care.
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3
September 23, 2019
The hotel is located on the shore of the lake, there is a beach, gazebos, barbecue for rent. The hotel has a swimming pool with sauna.
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2
July 27, 2021
A good place to relax in the summer at Borovoye
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1
April 25, 2022
Gorgeous swimming pool and steam room
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2
October 13, 2021
The hotel is nice clean and polite
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1
June 5, 2022
There is no bathrobe in the room pasta tea
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