Please provide package pick-up points!
Good afternoon! I would like to draw your attention to the convenience of receiving goods at the pick-up point. I often order from you, but this is not the first time I have encountered a problem: when handing out goods, there is no way to take a package, and you do not always have your own. It would be great if there were packages for customers at the pick-up point. This will improve the service and convenience of receiving orders. Thanks!
Sincerely, Aziz!
Uzum itself is excellent, but the service began to suffer, firstly, orders do not arrive the next day, or rather formally arrive, at about 9-10 pm, but it is no longer possible to pick up since the issuing point is already closed, secondly, there are huge queues, thirdly, you write a truthful review, correct, point to a marriage, and it is rejected, so I'm starting to think that you can only publish positive reviews, so why do you need them then? Is it fair to the buyer? And as for the pick-up point, it's wonderful, good nimble operators, I'm happy with everything, but we need to open more pick-up points nearby, since there are long queues in the evening
Polite staff, cozy, clean, pleasant music playing in the background.
Despite the end of the working day, they answered my questions slowly, without irritation, and quickly issued my orders.
The second pick-up point opened in Samarkand. Polite staff, the possibility of checking before payment, the possibility of payment via Uzumbank (formerly Orange).
it's fine, but it comes very late, the guys don't have time to accept the product and upload it to the system, so the status is updated very late at about 19 o'clock, and they work until 20 00.