Yesterday, i.e. 06.09.24, I came to the office at 17.30 to pay for gas. The girl, who speaks pure Russian, listened to me. But her answers were not heard, because the employee sitting next to Otabek was talking sooo loudly, in high tones on the phone. I asked him to keep his voice down because I couldn't hear what the girl was saying. Apparently, he did not like my request and he told her not to listen to me and that the working time was over and after 17.00 they were all talking so loudly, literally, kicked me out rudely, ignoring all my requests, even went out and pointed at me to the guard, said that after 17.00 such as I was not allowed. I was shocked by such a tone and such rudeness! I'm old enough to be a mother, I'm 67 years old! I asked him if you have a mother, if someone like you talks to her like that, will she like it? He waved his hand at me, saying get out of here. The guard witnessed such a boorish attitude! How can such people work in the service sector!!! Why do we give way to rudeness and rudeness??? I ask the management to take action, I beg you very much! Yes, I didn't have a receipt with me! But I had a plane ticket to Moscow and I wanted to find out how and when I could resolve the issue, but this person did not fully understand my further actions. After all, there is human dignity, just humanity, respect for elders. How do we educate young people? What awaits us next!?
They work very poorly, people are rude on the phone. As a person who came across a gas problem in the 1st, I decided to call them. As a result, 1 of the 4 numbers eventually answered and gave a different number, and that number also gave a different number. In the end, I did something with the meter myself, wasted an hour and nerves!!!
IT'S JUST TERRIBLE. I arrived on 04/23/24. The computer was not working at 10:30. I waited until lunch, with no result. I arrived at 16:00 in a large queue, served by one operator, not competent. It's a complete mess. The director was absent. There were two girls on the second floor, but they couldn't help, they were playing on the phone. It's a complete mess.
Yunusobod tumani avariya telefon raqamlarini umuman ko’tarishmaydi. Bekorga oylik olib o’tiradi despecherlar! Uylarimiz muzlab ketdi gaz past pechkalar ishlamayapti.
The building is quite old. But it will do for its functions. In general, I advise you to just go once and get the necessary contacts and continue to work only on the Internet (social networks and website, etc.)
See original · Русский
1
В
вера р.
Level 8 Local Expert
June 25, 2024
The first time it was my turn, the program and the cash register did not work, I solved some of the issues, but they told me to come later and help me and gave me contacts. An hour later, I called and clarified, did everything work for them?
They answered yes
And I came and we solved the second part of the issue.
Thank you for prompting and all the questions were solved in half
a day 🙏
My advice is to pay in banks if you need a receipt, or through online systems. The Humo terminal was not working, it is located in the depths of mahali. I asked the reason why the terminal is not working, and why there is no replacement, to which they said go to the bank then pay. The question is , then why did I need to go there to get such an answer and leave just like that . It would be better to close such an office.
The portal is in time in the 90s, the staff is rude, almost every visitor has a dialogue in raised tones, they do not explain anything correctly, the personal account does not work. I came twice, because the first time the responsible employee was simply not at the workplace....
Like any government agency, all employees believe that we all owe them or have not given something.
Office mice who are trying to express their importance, although everyone already knows who is who
then think for yourself..
The staff is quite audacious, they could not explain my alleged debt, according to the receipts I paid 5000 upon consumption of 4642 and I have a debt of 20,000 soums ..... Everything is strange in the Danish Kingdom
See original
7
К
Коста О Генри
Level 12 Local Expert
January 12, 2024
There is only one inspector sitting for four windows at the cash desks, the program does not work all the time, you have to go to the nearest bank and it is very inconvenient to pay there
Like all government offices with full-time employees. There is no politeness, they are just rude, rude and do everything possible for a person to go back and forth and suffer. It's better to get there.
The year is 2018. It's a terrible place. The operators are stupid, and the rest have not gone far.
The year is 2021. Surprisingly, the operators have become more polite, problems are solved quickly. The parent company has people on social networks who can be contacted
Ishni paysalga solib yugurtirishdan boshka narsani bilmaidi. Hatoni shzlari kilib bechora istemolchiam pool tilabam ularning hatosini tuzatishga majbur bilarkan. man bugun ishim tushib boruvdim bunga amin bildim.
Gas should be free, as it is our natural resource.
Constant inspections of gas stoves and hoods, ripping off people by firefighters and gas workers.
There is no real help.
You can also pay for cold water in addition to gas. But there is only one cash register for payment and until 17:00, a large queue is lined up for payment. You can write out a receipt and pay at any other cash desk.services in any bank. That's what I did.
04.01.21
The boss is not at the place of work. It does not solve the citizen's problems. there are few employees. Employees ignore citizens and boldly answer questions. There is nowhere to leave a sentence from the complaint.
here you can pay the gas tax. in a completely ordinary place, there is not even a need to go there, since the meter indicator can be viewed online and your account balance.
Like all utilities, it's just terrible! Employees are rude, errors in calculations, queues. For the elderly, there are not even benches where they can wait!