It is very difficult to find a person who will help and tell you.
I took the card, each time they sent it to come the next day, but when the real one was given the card right away, I just had to look a little bit. When asked to establish a connection with a cell phone, they told me to go to an ATM, although in fact it would not take long to do it right away. It takes longer to find an ATM
A good bank with a responsive staff opened a regular bank card there and a visa was prepared in an hour and consulted. I didn't have to stand in queues for a long time, which is very pleasing.