I came 9 m earlier.The girl in the headphones was washing the floors, she answered my question not politely, as it was cold outside, I think I'll wait at the entrance, to which the girl said: what are you standing for, wait outside! I think she is very incompetent, does not know how to enter into a dialogue!!! Therefore, our service will never increase! In any case, you need to be tactful, polite. She 's the face of your office .