We came to the bank and took a coupon for a mortgage, the employee is simply incompetent and does not know what he is doing. At the 7th window, I did not check all the documents, said that yes, we will issue a mortgage and transferred it to another employee. As a result, we waited for an hour in the end, we could not approve the mortgage because we did not find the sole proprietor, as a result, because of this DEER, we lost an hour and a half of our time. Please take action and punish him.