Good afternoon. An employee from the 14th office (14-operator) was rude. In addition, it is worth noting the slow and uncoordinated work of employees (specifically those who work in separate offices). The coupon system, although it exists, works poorly, because in one office 1 person provides 3 services at once, only one of which is carried out by coupons, and the other two are on a first-come, first-served basis (or, as they say, without a queue), but there are a lot of people "without a queue", so a live queue is formed from them, which is why all three queues for three different services turn into one, where all customers do not understand what to do, when to enter, what to wait for, and who to contact. Therefore, whenever you come, and whatever ticket you take, you will sit and wait for something for a long time, not understanding what is happening at all.
I called the specified phone number
A woman picked it up and immediately pointed out that it wasn't a single window and I had the wrong number.
Immediately everything became clear with the organization and the desire to go there disappeared))
Everything is for the inconvenience of citizens! A terrible organization! Huge queues, everything is slow. The specified phone number for communication belongs to an individual and is not related to the organization. A complete disaster!
It doesn't match at all. In other areas there are comfortable tables for communicating with the operator (sitting on a chair) . You have to stand here, which is not at all convenient for the elderly, for example. It is very cramped and not comfortable.
Only 2-3 operators work!
An employee at the entrance creates an artificial queue and operators sit under the guise of service for 20 minutes
I would like to thank the employees of this single window who, in the last days of exchanging old driver's licenses, stayed to work outside working hours, thereby saving many people, including me, from a fine!👏👏👏
Everything went great and fast, book your time on the website. To make a PINFL, a separate office, there's a queue that seems to be alive, they took a picture on the spot, filled everything in 5 minutes, on the trail. You can get a day
It's a horror, a madhouse, when you ask the staff they don't understand anything. The staff is working very slowly. So many people. And the employees are busy with their own business. Where is the management looking? Don't they already keep an eye on their employees.
The electronic queue is purely formal. As there was no order, so there is no order. EVERYONE IS CLIMBING WITHOUT WAITING IN LINE!!!! The service is very slow. Of the more than 20 windows, only 10 are working. It's terrible!
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Muks
Level 4 Local Expert
February 16, 2023
These are whoooooo..... all negative comments and photos are deleted