As a guest of the capital, I was happy to visit the clinic. All doctors are very polite, the staff is wonderful, the receptionists are polite and attentive. Thanks everyone. Especially To The Therapist Smooth. N. N. Thank you.
I would like to express my gratitude to the doctor of the women's clinic, Elena Vasilyevna Vyrvich. I was pregnant with her. A wonderful doctor, tactful, caring, explained everything carefully and competently, answered all questions that arose. I went to her reception as if it were a holiday)
I also thank the therapist Kotenkova (I don't remember the name, unfortunately), a doctor who was very worried about the state of health :)
And in general, the clinic is good, there were no queues, as such, everything was on time, on time.
The staff is good. Attentive, good qualifications are felt. Everything is good in this regard.
But! The computer system was installed, but it didn't get any faster. On the contrary, they devote less time to the patient, because doctors need to print a lot. They don't have time physically. Computers cannot solve the problem. The problem is deeper.
This is some kind of mockery! It remains to go through one doctor (surgeon) for the most ordinary physical education certificate.. The pre-hospital office said that the surgeon works on odd days at 8:00-8:30. As a result, at 8:40 a.m., we learn by chance from one of the patients that the surgeon is not there right now. A few days later, I repeat my attempt to get to this mysterious doctor, but before going, I call to clarify whether he is working. They replied that the surgeon was on vacation, I asked who could be contacted then - they sent him to the pre-medical office. Today, the pre-hospital said that the surgeon still works on odd numbers, but only from 9:00 to 10:00. In order not to step on the same rake, I go to the registry to clarify this information. They said that the surgeon is on vacation, but you can go to room 329 - someone will be sitting there. Went. The office is closed, and the patients sitting next to it say that the surgeon is not working (I realized this a long time ago). I don't have the strength anymore. I decided to go to the head doctor or the heads. They're all either on vacation or working the second shift today. Okay, I went to the head nurse of the surgical department at 14:00. The door is closed! And there is no information that she is on vacation, as it was on the doors of other offices. I go up to the doctor, who came out of the traumatologist's office, and ask who can put this stamp on for reference. She replies that now the traumatologist also works as a surgeon. Only today he was on the first shift, tomorrow he will be on the second. It's just great, but why couldn't they have told me this information from the very beginning???? It feels like every employee is working on their own and is not aware of what is happening in the clinic at all. The work is terribly organized. After such trips, psychological help and sedatives are needed. So much wasted nerves and time.
Give or take a standard city polyclinic.
On the positive side, the clinic is undergoing intensive digitalization. Patient cards, tests, and doctor appointments are transferred to digital format - you no longer need to run around the clinic in search of your card and tests.
Of the minuses, with the above-mentioned advantage, doctors still sometimes manage to lose tests, and it is sometimes almost impossible for some doctors (ENT) to sign up.
In general, there is still something to strive for.
Medical care was not provided under insurance . The doctor refused to accept , but then , as it turned out , my documents were found and she allegedly searched for me on the floors , although my phone number was written there and I would have returned , since at that moment I needed medical help . I am very disappointed because of this incident and do not recommend visiting this institution on insurance.
An excellent Adult polyclinic with competent doctors and specialists, they will always listen in detail and provide the necessary medical care Today.the inspection and all the specialists showed themselves to be tactful,polite, attentive.
All the bad reviews are true! You can't find a worse clinic, a boorish attitude, everyone raises their voice to banal questions from patients, angry and cruel people work here! They also confuse / lose tests, do not want to be treated, treat them like dogs! Every appeal here is a scandal! It's worth paying attention to how your doctors communicate with patients!
This clinic is hell on earth. The queue to the traumatologist currently consists of 30 people, if everyone sits in the office for 5 minutes, it means waiting 2.5 hours. But the fact is that the queue hasn't even moved for 20 minutes! Plus, people "on sick leave" stand in the center of the queue and it turns out that the waiting time increases infinitely. You'll have to spend the night here
An ordinary polyclinic of the city. She was registered in the residential complex. I have never stood in huge queues to see a doctor, for tests and other procedures. Everything is very fast. The doctor took it without problems without a coupon, if there was such a need. You can drive up and ask exciting questions.
With a temperature of 38, 5 minutes before the break, they simply did not accept it in the red zone (I sat under the office for 30 minutes, there was one woman at the doctor's office. All doctors say that we have a shortened time for receiving patients, but at the same time you sit and wait until one person is served for 30 minutes). They offered to wait, not only that, when ordering a doctor at home, they insist that they come on their own, they also do not accept) Then why do we need the so-called "red zone" at all?
A separate topic is gynecology . I came to the reception with complaints and they say to me in plain text, "girl, think for yourself, what's wrong with you?" they prescribe paid tests (money is not a problem ) but for some reason they refuse to write at least some direction to go on insurance ( arguing that my notes are not needed by your insurance company ) . After the gynecologist's visit, I immediately signed up for a frequent clinic.
I would like to express my great gratitude to the women's consultation, in particular to the gynecologist E.S. Uhortseva and the therapist J.I.
Kotenkova. I am observing their second pregnancy.
Very reverent doctors. They are sensitive and attentive. They will tell you everything and prompt you.
Professionals in their field.
I wish there were more such doctors!
Thank you very much and bow low for your hard work!!! and more grateful patients.
12.06 I called an ambulance because of fainting. They were taken to the hospital and there they recommended contacting a therapist and a neurologist.
13.06 went to the clinic. The therapist accepted, thank you, but the neurologist refused to accept me because I came 5 minutes before the end of her shift, without even examining me and making sure that everything was fine.
They discharged me from the hospital the third time, justifying that I lost consciousness on 12.06, but you don't lose it today. Until the head doctor measured the temperature and pressure again, there was no talk of sick leave and rest after the incident.
They were sent to the therapist on the 17th for a repeat appointment, but without passing any tests and did not even get acquainted with the recommendations of the IOCB.
Thanks to the women at the reception desk for promptly helping me write out a card and get to a therapist.
Everything is prompt in most cases, it's just a pity that I waited for an ultrasound of the heart for 4 months, they offered only one time, which was completely inconvenient for me, and that's it, I never did an ultrasound. Otherwise, everything is fine.
Horror. I have been waiting for an ultrasound of the lower extremities since March, they promised until October. There are no ophthalmologists, I am visually impaired. There is no rehabilitologist. A monthly appointment with a neurologist
There is no ophthalmologist, the therapist should give a referral for an ultrasound of the eye, he does not know how. And now therapists have become general practitioners. The salary is higher, there is less sense. Liver eoastometry was performed for 4 months. I did it for a fee
I will not say about the entire clinic, but special thanks to the dentist Tatyana Rakultseva. A very sensitive doctor. And the way she treats patients (especially pregnant women) should be a benchmark.
A good clinic. A lot of space. Polite staff. There is a pharmacy, which is undoubtedly a huge plus) . There is Parking near the clinic, despite the fact that it is a busy area, it is always possible to find a place!
I turn only when it finally presses down. I have never seen such a mess and chaos anywhere. Especially with the therapists of our precinct. Other specialists are even less so. But waiting in line for an hour or two is a horror.
The problem of any polyclinic queue. I think first of all this is a problem of logistics and maintenance and the problem of the head of the organization. As far as I know, the head has been in his post for 3 years. All questions are for him. 2-3 hours in line is not normal. There are also advantages of being lucky with a local doctor. I saw him for the first time. A doctor who is attentive, listens and hears and remembers about the Hippocratic oath. I was pleasantly surprised - Lukasha Y. L. As they say, God willing, we will not see each other. I only hope for scheduled annual checkups. Yes, the clinic has undergone scheduled cosmetic repairs. It became more pleasant. And in general, as in any enterprise, the staff decides everything and how lucky they are with the doctor. I hope I haven't discovered America.
So. An ordinary, good state polyclinic with its pros and cons. Why are there only two stars? Because of one doctor. In the summer, I did a health certificate for the university, I had to go through different doctors. There were no problems with anyone except the neurologist. Unfortunately, I did not remember the last name of the neurologist I visited. The story is this: my nose is pierced. Normal people tactfully don't give any comments on this, but this lady just couldn't resist. She said with a sarcastic smile: "Girl, you have such a beautiful face! Why are you spoiling it with this? No one will ever marry you, it's bad for your health, I'm telling you that as a doctor!!!" Well, then a tub of g *vna poured out on me for an unfortunate ring in my nose. It was very unpleasant, after leaving the office I wanted to wash up. In addition, the neurological check itself consisted of a survey: "Are there any complaints?" I was not asked to perform any actions, they did not knock on my knee with a hammer to check my reflexes, etc. They just asked if there were any complaints, insulted and let go.
I also sat in the queue for the surgeon for two hours, the doctor took me only at 20:30 (and the clinic works until eight ...). Well, it's VERY unpleasant that you need to run around the clinic for a bunch of different seals.
I've been going to girudotherapy for a long time. For a couple of months you feel a strong relieving and immune effect. The service is good, at least for the money.
A good clinic. Attentive, highly qualified medical staff. Doctor I.N. Reutskaya is a doctor from God. And almost all the doctors of the polyclinic are highly professional specialists.
Thanks to our therapist, Yulia Lukyanovna Luksha, for the attentive attitude, for taking care of the patient's health, which I felt at the reception. It is very pleasant to communicate with such a doctor! I wish you all the Best! Sincerely, Khudysh Elena Nikolaevna
I tried to get paid services several times. The first time an ophthalmologist, it was necessary to measure the pressure of the fundus on the recommendation of a neurologist. But the ophthalmologist was on vacation at first, and then they said that such a service was not provided. Then several times I wanted to take a course of SHVZ massage for a fee, again on the recommendation of a neurologist. But it didn't work out again. In order to get a massage, you first need to go through a paid consultation with a therapist who works for several hours in different shifts, and only then I will be put on the massage queue, which is several months. It turns out that there are paid services in the clinic, but there is no one to provide them or do not want to provide them.
I experienced such horror, the second day is bad, sore throat, stomach, after gastroscopy, the doctor Lilya A.A. did, such a procedure should be done by an experienced doctor, if you don't know how, don't take it.God forbid, to see such a doctor again.
The clinic has Parking, at some hours the truth is crammed over the edge, but in general there is more or less space. Near the metro stationFrunzenskaya.
There is a Pharmacy in the lobby on the ground floor, as well as a kiosk with oxygen cocktails (I don't remember exactly the opening hours, but the first half of the day is for sure).
There is an elevator, very convenient!
The place is pleasant. The technical staff is extremely diligent, the attitude to work is scrupulous, cosmetic repairs are periodically made. Electrics and ventilation are adjusted to the requirements of modern standards. It was not possible to communicate with the medical staff, but everyone would like to be healthier and not bother the doctors once again.
I like. Starting from the reception desk and ending with the offices. Polite, attentive attitude. And most importantly, how much I wanted to order a coupon from a narrow specialist, always from the first time. By hearsay, it is more difficult in other clinics. Waiting in queues? It depends where... In general, it's nice. Probably, a LOT depends on the head physician. Thanks to the management of the polyclinic, including!
thanks to our doctors! but it is a pity that there is a shortage of personnel on the face .The doctors are leaving.the resource of qualified personnel with extensive work experience is not unlimited.
to make an appointment with a neurologist, you need to make an appointment with a therapist, who has all the coupons sorted by the end of the month, while the neurologist's turn will come after the therapist, so you can die, "everything is for people in this clinic"
The most terrible polyclinic in Minsk!
All doctors are overloaded, in order to close the hospital, you need to sit in line for 3 hours, and when there is only one person left in front of you, the doctor's appointment ends and you have to run around the entire clinic and look for the head, whose working day is also over. And so it is constantly. I understand that doctors are not to blame, but the state is to blame, which cannot provide adequate healthcare! If someone from the administration is reading this review, then please allocate a budget for the reconstruction of the polyclinic and hire more doctors!!!
A good clinic. Most of the good doctors. Polite staff. I am glad that there are really good doctors, but there are also absolutely indifferent ones. It is convenient to get to the clinic.
Things have gotten better lately. You can prescribe medicine by phone (by calling back). It would be nice if the results of the tests were sent by e-mail
The staff is amazingly attentive! The highest possible quality of services provided and a list of possibilities! In particular, I want to express my gratitude to the district doctor Sidorov Yuri Nikitich! A doctor of 5 generations of his patients. A true professional in his field! Responsive and very qualified! I've heard a lot of positive feedback from my housemates/neighborhood and I can subscribe to every word.
Sometimes you have to go to the clinic. Coupons can be ordered by phone, come at the appointed time. Yes, sometimes there is a queue, but where does it not happen? Help is provided, sometimes even with a sick leave. I wish everyone not to get sick.
The average polyclinic. I did FGDS on insurance. The doctor and the nurse are pleasant, explained everything, did the procedure as calmly and without complaints as possible. Further actions were explained.
Terrible service, the most punctual doctors, in particular, the therapist Kotenkova Zh.I.! You can never normally get to an appointment, you constantly come and sit waiting for half an hour, does not accept coupons! There were no such questions with other specialists
The head of the department, Danuta Ipalitovna, she is also a therapist, is clearly out of place, boorish attitude to patients, frank indifference and not a desire to help, I can give such characteristics about her after receiving on a paid basis
The staff is polite, the specialists are qualified, the attitude towards customers is positive, the waiting time can be long when there is a large influx of people. Of course, the building is old, but the parking lot is large.
I passed a medical certificate for work... The neurologist's grandmother in room 114 is just an inadequate woman... She scolded me for talking to her in a medical mask! She said that my husband would leave me for a slimmer girl.... You're a neurologist!!! Not a psychologist, not.... Aaaaaah, I don't have the words just!!! She raised my blood pressure, because after her there is 119 detention room! You senile old woman! I wanted to tell the chief doctor about this woman's insanity when signing, but something happened there, she signed and flew away
Competent, courteous staff.The district therapist helped solve the issues, treated complaints about health problems very carefully.Special thanks to Borisovna D.D., a young, competent specialist.