Car brand:Hyundai, Honda, Ford, japanese cars, BMW, Citroen, trucks, SsangYong, Daewoo, Chevrolet, european cars, Toyota, special cars, Subaru, Mercedes-Benz, Lexus, korean cars, Peugeot, Mazda, Kia, chinese cars, Opel, Mitsubishi, domestic cars, Renault, passenger car, Skoda, Audi, Nissan, Suzuki, Volkswagen, Volvo, Vaz, foreign cars, commercial
Type of spare parts:for domestic cars, for foreign cars, for motorcycles, for agricultural machinery, for busses, for machinery, for trucks, for cars, for minibusses, used spares
Payment method:cash, payment by card, electronic money, installment, online
I've bought 3 batteries in 2 cars in the last 5 years. A good assotriment, old batteries are rated on average, a user-friendly website. There are no questions about this, and in general there were none until I ran into a problematic battery.
Know that there is no guarantee, the manager tries in every possible way to convince that the problem is solely in improper operation, without even considering the option that a particular model has a lot of defects, or the option that there may be a marriage in principle.
My battery simply stopped charging in mild frosts, the seller found cracks in the plates and turbidity of the electrolyte. For a battery that is just over a year old, this is not the norm when driving daily. Moreover, the same battery has been working on the second car for 4 years, with rare trips. There are no problems in the car, this was confirmed by both diagnostics and after checking with another battery.
As a customer, I understand that the store does not make them, and that defects in any product may be present. But the task of the store, as an intermediary, is to take on all issues related to product diagnostics and dispute resolution, rather than trying to resolve such issues only at the expense of the client.
They would have taken it without unnecessary demagoguery for diagnosis, and even if they hadn't recognized the marriage, it's okay, I would have bought a new one from you, and passed the old one as a test. It's not about money, it's about attitude. And when, instead of being supported in such an unpleasant situation, they make you feel guilty, it's not right. Because of this attitude to solving issues, there is no desire to buy in this store anymore.
The choice of batteries and prices are not bad. BUT there are no guarantees. The fact that you have a warranty card for several years does not give you anything.
Diagnosis: load plug and sending to service (check for short circuit). And the fact that the battery in the -5 can't spin the 1.6 benz is my problem.
I put an old 3—year-old one that has been in the garage for the last year - I've been driving for 2 weeks without problems.
For a year in their accumulator:
The resistance between the banks is 10.4ohms, starting (CCA = 280A) 500minals.
No one wants to listen to anything. Sellers say "Goodbye" LITERALLY at the first counterargument.
I took the battery, with a 5-year warranty. The deadline has expired and I want to leave a review. The battery turned out to be really good, it worked flawlessly, I never charged it in winter. 5 years of faith and truth. The warranty period is over and there are no special problems.