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Type of spare parts:for domestic cars, for foreign cars, for motorcycles, for agricultural machinery, for busses, for machinery, for trucks, for cars, for minibusses, used spares
Payment method:cash, payment by card, electronic money, bank transfer, installment, online
I bought a Platinum silver 78Ah tvrjcnm battery. 760 A. The staff is polite, they do not consult professionally, but they are quite passable. from a position just to sell. Specific questions are answered evasively.
- Do you check the batteries when you receive them from suppliers?
- Of course, we take only fresh ones.
- Do they meet their stated characteristics?
- Everything is in full compliance, we work with reliable suppliers. We will bring it to you for free as soon as possible.
- I warned that I would take the battery with a parameter check.
- It's all right, check it out. Our batteries are ready to work and do not need additional maintenance. Take it and put it right on the car.
We clarified the delivery address and warned that delivery to my area is 3 times a week. I ordered it. Shipped promptly on Friday, November 15, 2024. The next day, Saturday, November 16th, they were supposed to bring. On Saturday, the transport company announced that the accum. It will arrive from 18 to 22 hours. The driver will call and warn you an hour in advance. At 17 o'clock, a representative of the tr. company calls and informs that the car has broken down and the delivery is postponed to Tuesday. Good. On Tuesday, at 11 o'clock, they called and said that today we could not bring them in any way. We agreed that they will definitely deliver it on Thursday. On Thursday, they called and warned me to wait from 5 p.m. to 8 p.m. After an hour, they call and say that the car broke down and ask to reschedule for Saturday the 23rd. my nerves began to give out, but I agreed. On the 23rd, they called in the morning and warned that they would deliver from 12 to 15 o'clock and they would call in an hour. I did not wait for the call, but the courier arrived at 13 o'clock. without warning.
I measured the accum. 12.8 v, the density of the electrolyte in the cans is 1.28, the internal resistance is 3.89 mohm, but the capacity gave out only 686 A instead of the claimed 760A. Considering that measurements should be made at = 18 degrees, and in fact I took 0 degrees in the yard. Resistance, voltage and density are normal, I also took the starting current. By the evening, I warmed it up to room temperature and measured - the voltage was 12.8 v, the density was 1.28, the internal resistance improved by 1 hundredth - 3.88 mohm, the capacity also increased accordingly to 696 A, but still did not correspond to the stated 760 A. I decided not to put it on the car and put it on charging with Pennant 55. At currents of 7.6 A and 14.4 v, the voltage produced a charge for 554 minutes and additionally poured 24 Amperes into the battery. according to the measurements, the resistance and capacity have improved further, the indicator became 3.86 mohm and 711A, respectively, it was tested within a few minutes - the resistance did not change and the capacity increased to 713 A. Three days later, before installation on the car, the capacity dropped to the previous 711 amperes. I took it off at night and measured it in the morning, Everything remained the same.
In the warranty card (3 years warranty), the company noted that the battery meets the parameters - voltage 12.7v drawdown under the load plug is normal, drawdown up to 11.6V. The internal capacity and resistance are not specified, but these are the main parameters of the batteries. The feeling that the company did not measure anything at all, the recording was made from bolda, since after a week's delivery, the voltage could not increase.
The Platinum silver 78Ah battery, 760 A, has high manufacturing quality but does not meet the stated specifications. According to estimates, this battery should have indicators of 75Ah starting current and with a capacity of 720 A.
The conclusion is that the company has not adjusted the input control of the products received. The range is large, but how to choose if the employees themselves are not fully aware of the compliance of the batteries they sell with their stated characteristics.
Looking through the inside of the cans with an endoscope, I saw that the electrolyte level corresponds to the norms, but the plates are minus and plus (I cannot insist on an expert assessment) it seemed to me that there was no paired collichao. there are more negative plates than positive ones in banks.
And yet - the company accepts old batteries with a decrease in the price of the purchased one.
I also want to appeal to consumers: Whatever the staff and the battery you buy, always check it yourself. And after buying, never put it on the car immediately, but charge it completely with a good charger with adjustable currents and voltage or contact specialists. The company cannot thoroughly check all the batteries sold anyway. People work in it, not robots. The company is sick, like the whole country as a whole, it has disadvantages and there are advantages. In order not to lose the warranty, service your battery, according to GOST., and service the starter and generators on the car, on which the survivability of the batteries directly depends. Do not bring the accum to the sulfation of the plates. (Low voltage, low density.. When buying a new one, charge it, Before winter and at the end of winter, as well as after a long downtime, the battery needs a full charge according to science. Periodic recharging on a monthly basis. Checking the electrolyte level once a quarter.
And live contented and not sullen.
I turned to this company to recharge the battery for the winter, I don't drive very much and usually try to be safe before winter, the battery has not yet been completely discharged. Previously, the old battery had already been charged by them and everything was fine. This time, a courier arrived, took it away and was told to call the next day to find out when they would bring it, the battery was told to take a picture so as not to confuse it. After the call the next day, the manager could not immediately answer what was wrong with my battery, after 30 minutes he called back and said that it was charged, but it was discharging quickly... The battery is new, bought half a year ago from them. As a result, they brought it in the evening, put it on, the car started, and in the morning after 12 hours the car would not start. I'm calling the manager, they told me to call the service center. They replied, bring the battery, we will look, maybe something is wrong with the car, maybe the battery is poorly charged! Which is strange, which is why I gave it away. There was no desire to carry the battery across the city, I turned to a friend to see what the problem was in the battery or starter. The starter works fine, the battery is half-discharged. We decided to recharge it ourselves and then everything became clear. Before charging, you need to check the electrolyte level, the factory stickers are glued there and they remain in place. That's how we realized that it wasn't charged at all, but just taken back and forth and took money for it. The question is, is the company's reputation worth 35 rubles???
Do not contact this company! There is not one star to put, but -1 (minus 1 battery buy))) !
If there is a problem with the product, you will be treated rudely!!! Moreover, they will shamelessly violate the ZoZPP.
The battery, bought from their representative office in Brest, did not work for a week in total. They promised to deliver it to Minsk in the SC, as a result, after a couple of days they gave the battery away, saying that they repaired it themselves!!! The seller refused to give an act of repair or at least some confirmation, he took away the warranty! I almost got into a fight with a girl. What is this all about???!What was done with the battery is unknown! No facts, no acts!But they said that the warranty was lifted. On what basis??!
On the face of violation of consumer rights. There is no constructive conversation, brazenly, looking in the face, they violate the law and spin some nonsense! Only go to MARCH, they don't want to decide anything. They don't care, just to make money.
Take care of your nerves.