I bought a Platinum silver 78Ah tvrjcnm battery. 760 A. The staff is polite, they do not consult professionally, but they are quite passable. from a position just to sell. Specific questions are answered evasively.
- Do you check the batteries when you receive them from suppliers?
- Of course, we take only fresh ones.
- Do they meet their stated characteristics?
- Everything is in full compliance, we work with reliable suppliers. We will bring it to you for free as soon as possible.
- I warned that I would take the battery with a parameter check.
- It's all right, check it out. Our batteries are ready to work and do not need additional maintenance. Take it and put it right on the car.
We clarified the delivery address and warned that delivery to my area is 3 times a week. I ordered it. Shipped promptly on Friday, November 15, 2024. The next day, Saturday, November 16th, they were supposed to bring. On Saturday, the transport company announced that the accum. It will arrive from 18 to 22 hours. The driver will call and warn you an hour in advance. At 17 o'clock, a representative of the tr. company calls and informs that the car has broken down and the delivery is postponed to Tuesday. Good. On Tuesday, at 11 o'clock, they called and said that today we could not bring them in any way. We agreed that they will definitely deliver it on Thursday. On Thursday, they called and warned me to wait from 5 p.m. to 8 p.m. After an hour, they call and say that the car broke down and ask to reschedule for Saturday the 23rd. my nerves began to give out, but I agreed. On the 23rd, they called in the morning and warned that they would deliver from 12 to 15 o'clock and they would call in an hour. I did not wait for the call, but the courier arrived at 13 o'clock. without warning.
I measured the accum. 12.8 v, the density of the electrolyte in the cans is 1.28, the internal resistance is 3.89 mohm, but the capacity gave out only 686 A instead of the claimed 760A. Considering that measurements should be made at = 18 degrees, and in fact I took 0 degrees in the yard. Resistance, voltage and density are normal, I also took the starting current. By the evening, I warmed it up to room temperature and measured - the voltage was 12.8 v, the density was 1.28, the internal resistance improved by 1 hundredth - 3.88 mohm, the capacity also increased accordingly to 696 A, but still did not correspond to the stated 760 A. I decided not to put it on the car and put it on charging with Pennant 55. At currents of 7.6 A and 14.4 v, the voltage produced a charge for 554 minutes and additionally poured 24 Amperes into the battery. according to the measurements, the resistance and capacity have improved further, the indicator became 3.86 mohm and 711A, respectively, it was tested within a few minutes - the resistance did not change and the capacity increased to 713 A. Three days later, before installation on the car, the capacity dropped to the previous 711 amperes. I took it off at night and measured it in the morning, Everything remained the same.
In the warranty card (3 years warranty), the company noted that the battery meets the parameters - voltage 12.7v drawdown under the load plug is normal, drawdown up to 11.6V. The internal capacity and resistance are not specified, but these are the main parameters of the batteries. The feeling that the company did not measure anything at all, the recording was made from bolda, since after a week's delivery, the voltage could not increase.
The Platinum silver 78Ah battery, 760 A, has high manufacturing quality but does not meet the stated specifications. According to estimates, this battery should have indicators of 75Ah starting current and with a capacity of 720 A.
The conclusion is that the company has not adjusted the input control of the products received. The range is large, but how to choose if the employees themselves are not fully aware of the compliance of the batteries they sell with their stated characteristics.
Looking through the inside of the cans with an endoscope, I saw that the electrolyte level corresponds to the norms, but the plates are minus and plus (I cannot insist on an expert assessment) it seemed to me that there was no paired collichao. there are more negative plates than positive ones in banks.
And yet - the company accepts old batteries with a decrease in the price of the purchased one.
I also want to appeal to consumers: Whatever the staff and the battery you buy, always check it yourself. And after buying, never put it on the car immediately, but charge it completely with a good charger with adjustable currents and voltage or contact specialists. The company cannot thoroughly check all the batteries sold anyway. People work in it, not robots. The company is sick, like the whole country as a whole, it has disadvantages and there are advantages. In order not to lose the warranty, service your battery, according to GOST., and service the starter and generators on the car, on which the survivability of the batteries directly depends. Do not bring the accum to the sulfation of the plates. (Low voltage, low density.. When buying a new one, charge it, Before winter and at the end of winter, as well as after a long downtime, the battery needs a full charge according to science. Periodic recharging on a monthly basis. Checking the electrolyte level once a quarter.
And live contented and not sullen.
I turned to this company to recharge the battery for the winter, I don't drive very much and usually try to be safe before winter, the battery has not yet been completely discharged. Previously, the old battery had already been charged by them and everything was fine. This time, a courier arrived, took it away and was told to call the next day to find out when they would bring it, the battery was told to take a picture so as not to confuse it. After the call the next day, the manager could not immediately answer what was wrong with my battery, after 30 minutes he called back and said that it was charged, but it was discharging quickly... The battery is new, bought half a year ago from them. As a result, they brought it in the evening, put it on, the car started, and in the morning after 12 hours the car would not start. I'm calling the manager, they told me to call the service center. They replied, bring the battery, we will look, maybe something is wrong with the car, maybe the battery is poorly charged! Which is strange, which is why I gave it away. There was no desire to carry the battery across the city, I turned to a friend to see what the problem was in the battery or starter. The starter works fine, the battery is half-discharged. We decided to recharge it ourselves and then everything became clear. Before charging, you need to check the electrolyte level, the factory stickers are glued there and they remain in place. That's how we realized that it wasn't charged at all, but just taken back and forth and took money for it. The question is, is the company's reputation worth 35 rubles???
Do not contact this company! There is not one star to put, but -1 (minus 1 battery buy))) !
If there is a problem with the product, you will be treated rudely!!! Moreover, they will shamelessly violate the ZoZPP.
The battery, bought from their representative office in Brest, did not work for a week in total. They promised to deliver it to Minsk in the SC, as a result, after a couple of days they gave the battery away, saying that they repaired it themselves!!! The seller refused to give an act of repair or at least some confirmation, he took away the warranty! I almost got into a fight with a girl. What is this all about???!What was done with the battery is unknown! No facts, no acts!But they said that the warranty was lifted. On what basis??!
On the face of violation of consumer rights. There is no constructive conversation, brazenly, looking in the face, they violate the law and spin some nonsense! Only go to MARCH, they don't want to decide anything. They don't care, just to make money.
Take care of your nerves.
Many thanks to the company for the promptly delivered and carefully installed battery.
Mikhail carried out the delivery and installation, I ask the company to reward the employee for efficiency, quality and politeness in communication.
Thanks!
I've always been dubious about rave reviews, but I can't help but admire it myself. Professional work, competent specialists and a human attitude. Special thanks to Oleg.
Where did such good reviews come from? The manager did not work professionally at the office. I ordered a battery here and asked to hold it in force. I was sent on a business trip. I called a hundred times upon arrival and they called. A week later, I arrived and called them a day later - they confirmed that there was. I arrived - there is no (((((((. I had to buy another brand. Take action on the manager, who finally issued the purchase as a diagnosis. DO NOT WASH!
The last time I bought a battery from this company. The service center specially shakes the electrolyte using a density meter in your battery (which has not reached its warranty period) to raise the turbidity so that there is a reason to refuse a warranty replacement. Although initially the master took out a clean electrolyte.KGC would do well to pay attention to the complaint book at the service center at 9A Mashinostroiteley str.
When selling, the manager says,
You will be removed and supplied with a battery (Free of charge).
When I arrived at the store, the seller said take off the battery yourself, I'm a seller in general, this is not my job.
No problem, I took off the battery myself, but why say that they will do it for me. ?
Thank you very much to the manager for the quick selection of the battery. As well as courier super fast delivery and battery installation. Thank you very much. 100 points.
Deceiving customers. They'll get a low-quality battery, and then the service next to them will close the case and write that it cannot be returned or exchanged. And it will be with a battery that is 5 months old, as in the photo. The holes will be drilled and sealed with hot glue.
What is the name of your service and is it even possible to call it that? The battery ran out overnight. I brought it under warranty for machine builders 9a. And they say that charge it yourself. How can I charge it myself if it's under warranty. Then bring it back removed. I had to leave the car. And how do I drive? Substitution is not given- they say it is not available. What kind of service is this anyway!! I do not recommend this company to purchase a battery!! It's a pity that all these reviews are ignored!
It is not entirely clear why the battery warranty is needed. During normal operation of the car, the accum died a year later, the warranty was issued for 2 years. Not a warranty case,
- You supposedly drove a dead accumulator. - The frosts came, I began to start badly, and I came to you. But no, - Read the points in the warranty.
I read it. After the sale, the manufacturer and the store disclaim all responsibility for the accum.
In fact, I have a dead battery with a valid warranty for another year.
When checking the accum, the diagnostician said that such an accum as I usually take in a car for sale. It's great how to sell, so take this one, it's optimal in terms of price/quality combination. If you have any questions, it's your own fault, buy a new one. Respect! And a separate respect to those who explain about the operating conditions, the need for some kind of intermediate maintenance. They just don't exist, guess for yourself. To sum up: it's not the most expensive experience on your mistakes, but it's unpleasant. And I'm more than sure that I'm not alone in finding myself in this situation!
They have no advantages, one deception, never buy batteries from them, noodles and ears are hung up, the battery froze in the first -10 degrees and did not start the car, I bought it in November 23g, and in January 24g it stupidly froze. And this is not a warranty case. Where have you seen a new battery freeze at -10???? If the elictrolite is of the correct density, it does not freeze at -25, and you sell an awl and in addition to this, therefore a frozen battery is the norm for you. Do not go there, you will only waste your nerves, I handed over the battery and it was better than buying a new one.
All this is just unsubscribing, we'll check the electrical equipment, there was a leak, I dropped it right before the frost and it froze.
Why do you buy from others, nothing like that happens???
I took the battery from them with delivery, car inspection and installation, 2 years warranty. A year later, akum died. I brought it to the Machine Builders 9A. Measured:
density 1.12 instead of 1.27,
the current is 30A instead of 60.
Plastic plates with deformation and sediment on the bottom!
The verdict of a specialist is not subject to replacement, not a warranty case!
That is, since the day of installation, no one has touched it, there was no accident or other shocks, the car was not in a taxi, there is a paper with a hundred that the electrician is in order, no one gave me any recommendations, did not familiarize me with special cases in operation and requirements, and is NOT SUBJECT to REPLACEMENT?!
And on they refused to take the check with the provision of a replacement.
If you want, take off the battery, leave the car on the side of the road, and in 10 days they will give a conclusion, and all this time for public transport ...
ARE you laughing?!
What about the law on consumer protection?
St 14, and st 20?
As the representatives of this company said, you can at least apply to the Supreme Court, we have already had them and we have not lost a single court yet, but from people like you, we also "shook off" the price for the examination, which would be unwelcome...
So why is all this dust in your eyes from your office, in the form of Warranty and service?!
SHAME!
I contacted about a leak on the vehicle, the diagnosis took 15 minutes, everything was found. They didn't even take the money. We consulted on the battery. The service was very pleasant.
I already bought a second battery from them, he died six months later, they wrote an act that it was not a warranty case, the car was checked- it was in good condition (the charge is normal, there are no leaks). A scam.
They replied six months later, with a standard unsubscribe, guys, read reviews about you, the problem I faced when I bought a battery from you is not an isolated one.
MY ADVICE IS, DON'T BUY ACCUM FROM THEM!
I took an accum 1.3 years ago.a minus sign came on the street, and the accum stopped turning!!!!!I brought it and looked at it - there are no marriage norms on it!!!!!but everything is fine with my car, too!when starting the motor, the starter, according to the mechanic, takes 200am and then the generator cannot charge!the density of 1.25 was frozen , he said , but the battery is discharged , according to him .I took it off the charge in the morning and only once started the engine and came to Minsk to take a look from Lida!and according to them, everything is normal with him!!!!!everyone go get a new one it turns out, how so!?!?!?!?!
I do not recommend this store. The purchase will become a roulette game for you. I purchased the battery on the recommendation of the manager. After 3 months, it ran out of battery and the car did not start. The result of contacting the warranty department were the words "the battery has no defects, it just does not fit my car and will not last long." The result for the store: the product sold, although of high quality, is not suitable. The bottom line for me is: money thrown away and time lost.
I came to choose a battery, there are stale ones and they are stored for 2 years, where the production date is corrected, for example, ENERGY PREMIUM. But there are also fresh batteries, so be careful when choosing.
I do not advise not high-quality akamulators from the moment of purchase from the akamulator after 2 weeks of operation, they will begin to resolve, and on the builders' car 9 they say everything is fine they should sell the akamulator and not leave customers, we will no longer contact this campaign
The store is open for 5, there are no questions here. But the guarantee they claim is bullshit. 5 months and the battery is dead. The service stupidly charged and wrote in the act "violation of operating conditions" and handed it back with a smile. BATTERY Energy premium efb 70Ah
02.07.2023 Nomad Asia battery, 65 A/h, 600 A, L+ was purchased. The battery was delivered on time. A discount was provided upon delivery of the old battery, as well as a 5% discount on the discount card. During installation, the battery parameters were checked, as well as the voltage output from the car's generator. All parameters are normal. A warranty card has been issued for 24 months. To confirm the warranty on the battery, it is necessary to produce TO-1 and TO-2.
The store's service is on the level.
After placing the order, the battery was delivered quickly. I installed it on the car, there are no complaints. It's been working well for two weeks. I will hope that the warranty period is running out. Thanks!
05/14/2021 I bought a battery in this store, there are no questions about the consultation and work of the courier, they were delivered within a few hours, for which plus a star. But according to the "warranty" from this store, there are questions, less than 1.5 years have passed since the battery stopped holding a charge, called the phone number, said to bring it to the service center for machine builders 9A, arrived, passed for diagnostics, the masters looked at the electrolyte and said that the shedding process was underway, which is not a warranty case and accordingly They refused to make any money or replace the battery, and they began to persistently "sell" a new one, while in the store they had a choice of two pieces. And so, attention to the question, why then a two-year warranty, if everything that would not happen to the battery is not a warranty case, I am very unhappy with the current situation.
A battery was purchased in July. They picked it up and installed it on the car. There are no complaints about the battery. At the end of November, my car began to act up (the alarm went off), and the first thing that was decided was to check the battery. Receipts and warranty are available. Diagnosis is free of charge. I applied for a service for Machine builders. I would like to thank Maxim, an employee of this center. The diagnosis was carried out in different modes, the battery is in excellent condition, a possible cause has been identified. - it is necessary to contact other specialized specialists. I advise you to contact Maxim as a qualified and attentive specialist. Thank you.
I take the batteries for the second time.
It is convenient to interact with the company.
A specialist arrives both in the evening and on Sunday, they put a new battery on themselves, payment is possible by card. Politely, quickly, without misunderstanding.
Delivery and selection are all good, but the product is of very poor quality, less than a year has passed since the battery stopped holding a charge, firstly, getting through there is a whole story an hour long, after which if you are not from Minsk, then you will have to take this battery to Minsk yourself and not the fact that you will be given something for the substitution will be checked while it is being checked, which raises very big doubts that this company recognizes that their product is of inadequate quality and it is unlikely that it will be replaced, the choice is yours
I bought it for the first and last time. The warranty turned it over so that all the Vinawats, but not them. As a result, I was sent away with nothing. So I do not advise contacting them!!!
I was thinking of buying a new battery, I was advised to check with this organization. I arrived - checked, charged, I've been riding for a month, everything is fine. Thank you, I will recommend it!
When buying an accumulator in a specialized store, the staff recommended purchasing an accumulator according to the characteristics of the car. In which the charging was installed and modulated on an automatic battery for a new accumulator. Passat B7 1.6 TDI ...AGM
BAREN.
I recommend contacting and purchasing products in this specialized store. In which there is honesty, decency and reliability.
I bought a Volat battery for a Honda CBR 600 motorcycle, traveled for 6 days everything is OK, the ignition does not turn on in the morning, went to the tow truck service, came to look, it turned out that the battery was to blame and left the system since the charger does not see it, took it to the servers said 4-14 days wait for the season here remained for a month and still said maybe they will look for the reason for what happened for up to 30 days, but they put a used battery on the server, they started charging, they said the marriage could. What then do you give a 1-year warranty for if you are looking for everything so that the battery marriage does not get worse, I constantly bought batteries for cars from you and was satisfied, but now I am faced with this problem, I think I am looking for an honest company that will fulfill its obligations, and there was a large amount there, you can understand, and then 135 rubles and so much headache.
All positive reviews are written by managers, they sniff out what they took cheaper, there is no good product, and if you gave money for a battery, and it turns out to be worthless, this is already your problem, they throw dust in the eyes with a load plug and will never show all the parameters on the battery. On the sucker, take the battery from private owners, it's easier to ask questions there. I will never go to their stores....
The company has completely disappointed in terms of warranty service. The address of mashinostroiteoi 9A is indicated on the Internet site, I called beforehand on Friday, clarified whether they would work on Saturday. They answered in the affirmative. I brought the battery on Saturday, the store is closed. They answered on the phone that the seller was ill. There are no announcements about changing the work schedule.
I bought a kainar asia battery, they gave me a 36-month warranty. Six months later, the battery began to spit electrolyte and acid, and the acid drove up the positive terminal. The staff said that this is the norm!!! and that you can ride with it. I passed it under warranty (which in fact does not exist) and had to buy a new battery. As the "miracle experts" said, most likely the case is not guaranteed. Let me remind you, the battery is six months old. The previous one was 8 years old…
I warn you: do not contact this company, as the attitude towards customers in the event of a warranty case is no… Below I attach a photo of an "excellent serviceable battery in their opinion."
Excellent store and service! We listened, gave advice, and as a result bought a good battery with a nice discount, and delivery on the day of the order! I will recommend it to my friends and acquaintances!
Thank you for your work
He often brought the acc here. for charging. But the last time it was something. Not only did the price change 2-3 times compared to winter, they also told me that we charge only the batteries that were purchased there, but then the main "spec" came and was able to determine by eye, without load plugs, etc., that my acc. He's dead. In general, don't set foot there anymore.
A PLATINUM SILVER (85 A/H), 800A BATTERY was ordered on the website, PLATIN PRO (85 A/H) was brought, respectively, the wrong name is indicated in the warranty. It is not clear whether the warranty will be valid, it is misleading. So far, no one has changed the information on the site.
The service is at the highest level, everything is explained, not only would you like to sell, but the desire to help the customer prevails. The consultant is polite, a really specialist talks on the phone, takes into account all the wishes of the buyer, everything was arranged and delivered on time.
The worst store, I bought a battery from them, 1.5 g passed and the akum died, they took it under warranty with grief, after they took it to an independent examination, they checked for 2 weeks and found no problems, but they recognized that something was wrong with the network, I do not advise.
I ordered it online, the next day they brought it right to the car, the old one was taken away at the expense of the new one.
I am satisfied with the service
I called the manager, listened, and I named the make, year of manufacture and type of fuel. I offered several options for my car with the start-stop function, asked if there was an old battery. The old one was accepted as a credit and they also gave a discount. Excellent approach to the client!!!
I am contacting this company not for the first time, I will need it in the future - only in 1akb.by !