Such a low score is specifically for this issue point. An employee, if there is a full hall of people, deals with his own issues (booking accommodation, some online orders, etc.), does not respond to comments and stops issuing parcels at this time. Unpleasant.
It's just a tinny feeling that they earn money on the packaging and this applies to all items on the 2nd day I leave for white mail because they are trying to wind up the wind-up on euro mail.
I used to use it all the time now I'm no longer naked there