The department is often busy, there are always queues, often one employee works, it is very rare when there are two of them. When there are two people, it is possible not to detain people and pack the parcel properly, and ask how to fill out the application when using the mail service for the first time.
The room itself is clean, the staff is polite.
Convenient location, very pleasant and helpful staff.
The only FAT minus is that one person works almost always, if you get caught on an individual entrepreneur sending a bunch of crafts to a hundred addresses, you can stand for an hour, well, the delivery of products to the lazy keeps the queue very long.
In general, if you send / receive everything in one package, then they work very quickly, but you can get stuck for an hour or more....
There are constant queues at the pick-up point. The woman on the issue expresses her opinion where it is not necessary. She expressed a claim for receiving cash on delivery in the amount of 6 rubles, like "they could have saved up, and only then take it away"
That's why I lowered the rating, select staff better. Look for more polite or stress-resistant people