The staff is absolutely not polite, and often even rude. It seems that they are completely uninterested in their work and customer service. I am constantly faced with the fact that no one is in place during business hours. This attitude to one's duties causes bewilderment and disappointment.
I've been calling all day and they don't pick up the phone. They have a small package for a week, they do not give it out according to tracking on the website.