The work of the 21st century leaves much to be desired! 22.06 an SMS came about the readiness of the order (kitchen set, sink and skinned), arrived at the closing of the store, the employee reported that the components from the order (skinned) were broken in half when loading from the warehouse. We arrived on 23.06 to figure out what exactly the reason is and what is the way to solve the problem. The employee explained to us that the kitchen and sink remained at their pick-up point, and the skinal was sent back. Since the order was completed as 1 item instead of 3, the call center employee informs that the ENTIRE order has been sent back to the warehouse. It is not clear who to believe, only one thing is clear, we will not order more in this store!
There are no questions about the pick-up point, everything is fine.
Questions about the work of the 21st century, formed an order based on availability. There were three items in the order. As a result, the order was postponed five times. Well, everything happens. But the fact that they do not have one position and do not plan to deliver it could have been notified in advance. And not in fact... I lost time and a discount on other sites...
First of all, I want to say thank you for opening an order pick-up point in Smolevichi.
And also to express gratitude to the employees Anton, Egor and another young man for their work. Polite, quick to work.
Well done!