Good evening!
With the store for 21 centuries.Bai has known them for a long time and I am their regular customer.
The store is good, all controversial issues have always been resolved simply.
But the last order really destabilized me in terms of respect for the store. I ordered a tennis table, and I did not monitor the prices for them. I have developed trust in the store in terms of goods and service for a long time.
The price of the table when placing the order was 1,218 rubles RB. Unfortunately, the order was late for the birthday delivery.
And then the question arose about ordering a similar product in another online store.
But here's the main question.
After scoring a table model in the search engine and starting the search, GOOGLE gave out that such a table model is worth 21 centuries.buy 827 rubles.
By clicking on the link, I was convinced that the price really became 827 rubles instead of 1218 rubles.
To say that I felt cheated is to say nothing....
I understand that the market is a place where one sells and the other buys. But the price of the issue is not 5 rubles.
There was a very unpleasant aftertaste.
I will no longer recommend the 21st century store to my friends.buy
And I strongly recommend everyone to think ten times about how to place an order here, having previously looked at other Internet sites.
Thank you.
I am observing the degradation of this store. Previously, they worked clearly and quickly. Now they behave like bullies on the market. The main task is to sell the product and write a warranty of 1,2,3- 100 years. If you apply under warranty, this is a cap. My story is similar to all the negative reviews written. Can the 21st century disperse your contact center, which does not help in any way, or is it the installation of the management to work like this? Special greetings to Tatiana with a memorized phrase, we will call you back within 10 days. Hello to Elena with a phrase and what questions do you have for me. Sure you're moving along the road. That's the explanation for your degradation. I looked at the accounting statements for 2023. Goods began to be sold many times more, loans were accumulated, and staff costs do not show such an increase.
The amount of purchases on only 1 account is more than 15 thousand. Previously, they always chose the 21st century for customer orientation. But apparently they decided that now the reputation will work for them and they will be the kings of the market... We bought a vacuum cleaner, 3 days to check... It doesn't work, it gives an error code! But the store refused to accept it and asks that I take it to the shopping center myself and document that it does not work. The absurdity of the god level!
To my indignation, I was informed about 3 days:
In our store, for your convenience, 3 days (the first day is the day of purchase) are given to check the appearance, configuration, and identification of defects. Do not test the product.
It's literally true! Do not test the product! How I was supposed to check without including and why the fact that it does not work is not a defect was not explained to me...
If this attitude is now towards regular customers in this now apparently sharashka, think about whether it's worth contacting!