The service is disgusting. Constant queues. There is only one administrator working on the product issue. On 12.10.2024, there was one on the issue, the waiting time was more than 30 minutes. 13.10.2024 I waited again for 20 minutes and did not receive the order, since there is no change in cash. Terrible attitude towards customers, never set foot here again. There are many alternative sellers.
They served us efficiently, politely, and quickly. The price tag for the goods is also not bad, but not for everything and everything, you can find it cheaper. Like it.🙂😁👹
I want to leave a review for the company 21vek.by . I have been their buyer for a long time, but now their non-customer orientation is simply off the scale and there is simply no desire to make purchases after such situations. I had the bitter experience of buying Chanel eau de toilette for women from them for 460 rubles. The fake is complete, the smell does not hold for 1 hour, I have used such an original for more than 10 years, I know its quality. So not only do they sell a fake, which costs 50 rubles on Weldberes, but they also do not even call them back when contacting them through the site. Bad product reviews are deleted. It's a complete scam. In addition, on October 5, I ordered a chipboard cabinet in the hallway from them, it was brought only on February 9. They could not deliver an ordinary wardrobe for 4 months. I will not contact this company anymore and I do not recommend it to anyone.
Lately, I really don't like coming here because some employees behave very arrogantly. Already upon entering, you realize that you are definitely not welcome here (It feels like they are doing you a big favor, that they are giving you an order.
A good pick-up point, with a convenient location. The staff quickly issues the goods, explains everything clearly. I took it away many times, no comments.
I can't say anything bad about the store itself, delivery is on time. But the last visit just killed me. Not only that, they couldn't decide who would go for my order (there were 3 of them sitting there)So also to the requirement to check the configuration, they answered-* what is there to check, look at home *, the answer killed of course, forced them to open and check everything after such words.
Ordered a boiler on November 11 initial delivery on November 21, then the twenty-third, then the twenty-seventh, then the 30th explanation the supplier did not bring the goods on November 24, he contacted the supplier himself and it turns out that the 21st century did not even submit an application since you can work with them
There are employees who are not at all friendly and even rude, and after being asked to check the goods, along with clicking and rolling their eyes and a dissatisfied face, they nevertheless agreed to check, but the truth is only after a persistent request. They didn't want to check. Like, check at home, if something is wrong, then contact the support service on the site. The store itself is normal and I had to communicate with support, everything was solved successfully.
A very good option is to choose the product yourself, order, wait for an SMS and come for the product. You can pay immediately or upon receipt. With you, the goods will be checked, packed and, if necessary, will help with loading. In general, super!
Polite staff, fast service, especially if there is a large queue. Be careful in the design and payment. They always offer to check the product before payment.
The pick-up point is located in a convenient location. The issuance process is quite fast. The friendly staff themselves show the places of the parcel that are worth examining before signing the receipt form.
I have used the services several times. Comfortable. There were no questions. When I ordered home delivery, on the day of delivery there was full control over the location of the goods and communication with the driver.