The impressions are very ambivalent, I applied for a passport replacement with an ID card, because of the large queues, confusion arises, despite the electronic queue, while the id card itself was made quite quickly The ticket machine often runs out of paper, which leads to live queues When submitting and receiving a foreign passport, they ask a lot of strange questions, from marital status to which country they are going to and why, while absolutely not following the queue, which makes the last electronic turn into a mess where everyone tries to get ahead The cornered one was done for a week, then I went to pick it up for another week, since there was constantly no light / Internet / I'm not ready yet

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К К

Level 3 Local Expert

Nothing changes at all, many employees are rude. I was faced with the fact that they gave incorrect information, created problems. And today we came to make a foreign passport for a child, there was no paper in the machine for issuing numbers (please note, already in the morning!!). We reached the office, there were 2 people in front of us. We waited for our turn and went in. The employee looked at him from head to toe with a dissatisfied look, began to rudely ask whose turn it was. He was not satisfied with my answer that it was ours. He asked twice more in a raised tone. It's a disgrace!

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Амир Хаджибаев

Level 3 Local Expert

A terrible attitude towards teenagers who came to receive an Id card , employees do not communicate competently and do not give full information, thereby forcing them to come every day , and every new day they discover a new problem that parents have to deal with , some communicate as with their Kents , inserting inappropriate questions into the conversation, some in the queue in general, they come in despite the queue (as to their own hut)

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