The worst thing that can happen to a professional, and in this boutique I want to believe that they work. When he, a professional, at some point begins to identify himself with the place of work and buyers of the premium and luxury segment. Yes, the boutique itself is gorgeous, the only one in Minsk. With top brands, cool layout, stylishly presented items and a constantly updated assortment. And start being biased against some customers, whom you have identified for yourself as "this one will not buy", and not even say hello. Or politely and helpfully greet a customer from the "this one will buy" category. How unprofessional it is, and how it catches the eye. "Hello!" "Good afternoon!" "Goodbye!" "Thanks for the purchase!" From this the employee's KPI indicator is taken. And if out of 10 visitors to the boutique, an employee said "Hello!" only 9, while passing by everyone, this is a negative indicator. I wish to be, not to seem. Match, set the tone for cool service. Without biased, subjective, personal attitude of sellers to buyers. To be a positive example. And God forbid you not to become a household name.