Competent and responsive staff. The masters know their job perfectly well. The quality of the repair is excellent. I applied, having arrived in Gomel from the regional center, it turned out that it was not a problem for them to return my finished shoes by European Mail. Wonderful service.
I applied to this center on the recommendation of friends and did not regret it! Just a great job, my favorite summer shoes got a second chance and, hopefully, for many years to come. The masters not only returned the color to them, the torn stitch was flawlessly executed, everything was neat, and even ahead of time. Special thanks for the well-established feedback. The girl who takes orders is a miracle, she also advises very professionally. Thanks for the work!
#hack work #low-quality repairs
The photo shows the result of the work performed (or rather, this result appeared on the fourth day of wear)
The warranty repair was refused, referring to the fact that its term had expired a long time ago, the receptionist also doubted that I handed over shoes here - Your right, as well as mine, to express your feedback about such repairs and about this organization
I turned to the problem, the sneakers were in engine oil and washed several times with the owner's soap (suede and nubuck were completely killed), many thanks to the master woman (I forgot unfortunately what her name was), all the stains were removed and the pile was restored, also the price is cheaper than originally stated, many thanks, I recommend this service, I will apply also and do not undertake amateur activity
I don't know where such high marks come from? If possible, I would put 000000.
In the photo, the suede inserts were painted on the front, but why paint the back?
In order to paint the front inserts, they took 48p, this is also with a 20% discount.There is no quality
THE PRICES ARE TERRIBLE
THE JOB IS DISGUSTING.
The only better place is a store selling new shoes from factory packaging. The staff at the reception and delivery of orders is above all praise (they are not stupid, polite, know the basics of shoemaking, advice to the point, sociable before and after). The masters are super! The shoes of the top brands were made qualitatively (cleaning), without complaints. Repair materials for any budget (from China to Vibram). The best
I don't know who is writing laudatory reviews here - I experienced real stress from their work! I gave a D&G handbag for repair, genuine leather, bought it for $ 200 abroad. All I had to do was change a small strap, which from time to time slightly cracked in some places on the sides. And even the slider on the lock began to work poorly, the lock began to disperse. For the replacement of the strap, they asked 50 rubles (half of a new small handbag made in Belarus), and even 12 rubles for the slider. I asked to make the strap longer, i.e. 40 cm long and 12 mm wide. As you can see, the material consumption for this is not large. I thought the skin would probably be very good and expensive. When she came to pick me up, I almost had a stroke!!! The strap was all crooked, the edges were cut off unevenly, the threads with which it was sewn could tear clothes and scratch the skin. And the skin itself, as if, from kirza boots, stood like a stake! Naturally, I returned it for correction. They didn't fix it much better - they slightly aligned the same strap on the sides, and it also turned out that they didn't change the slider, although they wanted to take money for it. At the same time, the leather loop on the lock was torn. Since I paid 20 rubles in advance, the money was not returned to me for such a "job", while they also threw away the original strap from this bag - they thought that their "masterpiece" was much better! If you have expensive things that require minor repairs - just not in "Two laces"!!! The thing will be irretrievably ruined!!!
I want to express my gratitude for the professionalism and high-quality work!
I gave the suede shoes for cleaning, I was very pleasantly surprised by the result. Thank you very much!!!
Excellent workshop , quality of work plus reasonable prices , friendly staff . Another advantage is the huge selection of materials to eliminate the problem that other workshops cannot offer and do not always undertake to do this, apparently because of their lack of experience, I recommend an excellent workshop guarantee + quality to everyone!
Thanks to the master. I brought shoes for repair on the way to school. I was satisfied with the result. I changed the pads on my wife's boots. Everything is on time and efficiently. It is recommended.
Super!!!! I rent out dilapidated shoes, and I come to get a new pair of shoes! The service is excellent. Prices don't bite. Olga at the reception offers different repair options, respectively, and the price is different. Thank you for the quality and individual approach!
I would like to say a huge thank you. The white sneakers that were killed over the summer were perfectly cleaned, they look just like new. There is also a bonus with a cream promo code, the price is very reasonable.
By my nature, being a perfectionist, I always worry when giving my shoes to the workshop for the first time, but this is simply beyond any, even the wildest expectations! The new boots did not look like that after the repair, which was completed exactly on time, taking into account all my wishes.There is no need to explain what you want without hesitation and justification, the master knows this himself and kindly advises you.Good work cannot be cheap, you need to understand this when contacting this workshop, but every ruble of this amount is deserved by the quality of the work.The service is not intrusive, there is a choice of price categories, for example, pads, which is especially pleasing.Excellent location of the workshop.All accounting documents and receipts are provided.I recommend it!Well done, guys!
I express my deep gratitude to the master of the workshop, Two laces, for the high quality of shoe repair and painting. I have applied repeatedly, including for serious comprehensive shoe repair, and every time I was satisfied (very))- everything is done perfectly!!!
Thank you very much for the excellent work on customer service!!!
See original
1
Show business's response
Е
Елена Сидоренко
Level 4 Local Expert
October 13, 2022
To be honest, it's not clear why there are so many good reviews...Some disorders, not only was I bullied on the phone, but they also did not do the job well. I called to find out if my shoes were ready or not, it's been 8 days, I haven't received an SMS on Viber, you never know, maybe they forgot to send it or something...to which I was told that this was a deadline for nothing, repairs can last up to two weeks, and there may also be delays of several days. To my answer that it was necessary to warn about two weeks and delays in advance, the answer was that she could not hammer information into my head, because she told me about 10 working days. It may have been said, but agree, 10 working days and 2 weeks with a delay sounds different) bottom line, she called the master and asked someone to move to make my shoes. It turns out that I took them away on day 9, but it turned out that they were not fully glued to me, i.e. at acceptance, when I said that I needed to do prevention and glue, she indicated that only the heel should be glued)) the director gave me the shoes, he offered to leave the shoes for another day so that the master could finish the work) I refused, because I need shoes today. I told the director about the situation, but it is clear that he will believe the employee more) be careful, check what is written in the invoice. I gave my shoes to Mazurov.
I will add
On September 21, she took the shoes, on October 12, the shoe fell apart in the same place where it was repaired)
Just great
Somehow I came across this shoe cleaning, and decided to revive my old adidas trim star, I thought it was time for them to go on the shelf. As a result, I took them for cleaning and painting and the result pleased me very much, they gave them a second life. Now you can walk around in them like in the good old days. I recommend this shoe cleaning to everyone!
There was a problem with the sole. It was a pity to throw it away because the skin was whole. Thank you very much, you have made it perfectly possible to carry on.
Excellent workshop, good service, reasonable prices. I have already applied more than once and was satisfied. So the suede boots that were killed in the trash were restored to a store-like appearance. I highly recommend it
There are no questions about the work done, the material turned out to be not very good, prevention was erased in a month, it was changed at a discount
I took the shoes from the repair. It was very! I am pleasantly impressed by the quality of work, attention to the client and efficiency. I really liked the work.
I advise everyone to restore shoes in '2 laces'. Economical and reliable. Well done guys! They are trying very hard! Keep it up !
I want to express my gratitude to such a wonderful workshop as Two shoelaces , I gave my boots that were lying idle - but the master created a second life with them . Like new ones . I will recommend it to everyone. And how convenient it was to arrive, they took it away and brought it ready. Which is not a little important to me since I am an infant . You will not be able to apply .
I gave two pairs of shoes with yellowed soles for restoration, it turned out that the sole was not yellowed, but was dyed, the paint just peeled off! As a result, the shoes were painted and refreshed! Now as new!!! Thanks!!!!
I contacted this company 2 times and did not notice anything super wow, I expected even to be honest the best result, I do not understand why everyone is praising so much...