The app is not for people, but for organizations.
Bad reviews are deleted, but fake ones are not.
You can get any reviews for money.
I do not recommend anyone to believe the reviews from 2gis, 95% of them are made up by the moderators themselves.
The ads are rotten, it's better to pay the search engines.
Information about organizations is not updated, and maps are outdated.
Slag in general
If you use 2Gis as a navigator, then there is no problem. But business issues, advertising and promotion, are not solved. They create artificial competition and offer to solve it for an additional fee. Of the disadvantages - when registering, you can say that you are a Lockheed Martin company or Spece X, Adidas or Microsoft - you will not be asked for documents.
Paid for the rating are not objective, they remove real negative reviews. They do not know where the account is kept and behave like Arabs from right to left.
The company is not customer-oriented at all.
1. Tariffs and payment. Tariffs are asked to be paid several months in advance, which is an unaffordable amount or not effective for small and novice entrepreneurs. It is more profitable to direct these funds to the target. There are specific examples and cases
2. Feedback. Very difficult feedback. It seems that managers are not at all competent in these matters. A negative review left by a client who has a negative attitude towards the company and the fault does not lie with the company is simply not deleted. They justify this incident with stupid "excuses".
3. Making changes is a long time.
4. They make changes to the company information themselves, as revenge for the feedback about the manager's work. In our case, they deleted the link to the Instagram page and changed the current contacts for a long time.
5. Managers (sellers) importunately sell packages. Although you answer them that we will not purchase.
6 companies are extremely inefficient with the service. 1 time we purchased a package for a year. Effectiveness on a 5-point scale: 1. The feedback on the tariff plan is long.
Extortionists
When a negative review comes, they publish it without any proceedings. When you ask to pay attention to this negative review, they openly say that negative reviews are sorted out by those who pay for advertising!!
Competitors, those who do not like to wait, and simply inadequate pon@shit in your comments and you will not be able to do anything.
more on otzovik:
https://otzovik.com/review_12718826.html