The review concerns maintenance on 06/12/2024. I arrived 2 minutes before closing time, there was a technological break sign on the door. I knocked and asked if they were working, because the store closes at 22.00, to which the consultant pointed out to me that she needed to count the goods and the cash register. This is all understandable, of course, but if you can wait for the end of the break in the afternoon, then here I was left without the specific product I needed, the purchase of which would take less time than writing this review. Moreover, such breaks are clearly not regulated by anything. It is unclear why, during working hours, when I, as a buyer, have the right to purchase goods, I could not do this

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Рита Емельянова

Level 3 Local Expert

There are no words, only emotions… I turned to this "wonderful" store for a hair wash. The consultant who sold it to me did not say that in order for the product to wash off the dye from the hair, you need to buy another oxidizer for the rinse, the question is, should I have guessed before? The consultant did not voice this to me for unclear reasons, I had to go to the store for the oxidizer a second time. I bought the oxidizer on the second visit, but I also needed paint, to which the seller said come after you wash off the color to pick up what you want. Good. I washed it off, came for the third time to show what hair color I got and buy paint. The request was for a cold shade as light as possible and looking at my hair, the seller showed a shade that can be obtained without lightening the hair, I ANNOUNCED THAT IN THE INSTRUCTIONS FOR WASHING IT IS WRITTEN THAT IT IS NECESSARY TO TAKE A SHADE LIGHTER TO THE DESIRED TONE, says no, I say so the result will be darker? NO, IT WILL BE THE SAME AS ON THE PALETTE! I clarified once again, maybe I still need a clarifier?! No, don't! Well, I buy paint and oxidizer, go home in the hope that now I will get what I saw on the palette in the store, what everyone did according to the instructions and did not paint myself, I think there is no need to explain. CHARACTER LIMIT NEXT, SEE THE PHOTO (THEY ARE ATTACHED IN A SCATTER, PAY ATTENTION TO THE NUMBERING)

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Алина Ковчур

Level 5 Local Expert

There was a terrible salesman on shift!!!!Please teach me how to handle customers, there was no change, she said that I was to blame and that I should go to change, or she said that I would not buy paint! She will not give a book of comments and suggestions, thereby saying: Wait!

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6 reviews